Apprentice Compliance Administrator

About the apprenticeship

Duties

Support consultants by helping to check candidate files for required compliance documents before they start work.
Contact candidates to request missing documentation and follow up as needed.
Assist in preparing contracts and other paperwork under supervision.
Help prepare materials for meetings and workshops.
Occasionally support Directors and Senior Managers with admin tasks.
Answer incoming calls and assist with candidate registrations.
Accurately input and update candidate and placement information using our secure company systems.
Use Microsoft Office tools (Word, Excel, Outlook) for day-to-day tasks.
Help monitor qualification expiry dates and contact candidates for renewals, escalating where needed.
Work with consultants to ensure placement records are kept up to date and closed correctly.
Support the communication of compliance changes across departments via email or team sessions.
Monitor unsubscribe requests and ensure they are actioned appropriately.
Contribute to ad hoc tasks and projects, including database cleanses and process improvements.

Additional information

We’re looking for a proactive and enthusiastic Apprentice to join our dynamic team. This hands-on role is ideal for someone who enjoys working collaboratively, is eager to learn and wants to build a strong foundation in compliance and business administration. You’ll be supported every step of the way as you develop key skills and contribute to meaningful work that keeps our recruitment operations running smoothly.

Our Commitment to Inclusion
We believe that diversity makes us stronger. We welcome applications from people of all backgrounds, including those from under-represented communities. If you have a disability, are neurodivergent, or need adjustments during the recruitment process or in the role, we’ll support you to succeed. We’re proud to foster a respectful, inclusive and collaborative workplace for everyone — regardless of age, gender identity, sexual orientation, ethnicity, or background.

Requirements

Qualifications

GCSE English A-C
GCSE Maths A-C
GCSE ICT A-C
Responsive and collaborative – enjoys working with others and communicating clearly.
Engaging and hands-on – ready to dive into tasks and learn by doing.
Organised and detail-focused – able to manage multiple tasks and keep accurate records.
Curious and proactive – keen to ask questions, solve problems and improve how things are done.
Tech-savvy – comfortable using Microsoft Office and open to learning new systems.

Skills

Responsive and collaborative – enjoys working with others and communicating clearly.
Engaging and hands-on – ready to dive into tasks and learn by doing.
Organised and detail-focused – able to manage multiple tasks and keep accurate records.
Curious and proactive – keen to ask questions, solve problems and improve how things are done.
Tech-savvy – comfortable using Microsoft Office and open to learning new systems.

Welsh language

Welsh spoken skills: No

Welsh written skills: No

If you are interested in doing an apprenticeship through the medium of Welsh or bilingually, please contact the training provider to find out if it is available.

Training provided

Training provider

Educ8

Qualification

Business Administration Level 3

Disability confident

Is this employer disability confident: Yes

What is disability confident?

Disability confident employers are committed to offering equal opportunities for people with disabilities and health conditions.

Employer details

Sphere Solutions Ltd

Unit 1, Ty Nant Court
Morganstown
Cardiff
CF15 8LW