Counter Fraud Litigated File Handler

Responsibilities

in case management include, but not limited to:

Strategic Excellence
Detailed review and analysis of evidence throughout the life of the case Setting and agreeing the case strategy on files with clients, ensuring adherence to any KYO or generic strategies that may be put in place by Lead Lawyer and Technical Leads Adhering to all work type process stages Identifying strategic litigation opportunities andplex cases when appropriate Identifying client trends and any opportunities to raise profile with clients
Client Excellence
Handling files in accordance with agreed client guidelines on a non-delegated basis Ensuring maximum client satisfaction on each case Ensuring accurate and timelypletion of all client and internal MI Achieving both client and internal KPIs
Technical excellence
Reporting to Insurer client throughout the lifetime of the claim Liaising with all appropriate involvements on the case in order to carry out agreed investigations to meet the set strategy Achieving, the best result in litigation - protecting the client's position in relation to proceedings, ensuring fullpliance with the court timetable utilising procedural tactical advantages where possible. Undertaking advocacy where required and cost-effective to do so Dealing pro-actively and achieving the best results with the case investigations and strategy from receipt until point of resolution Delegating tasks as appropriate to assistants to take the case forward Timely and accurate maintenance of all Case Management Systems from opening to closure Adherence to file management policies
Financial Excellence
Bemercially aware, by working in an efficient and effective manner Achieve financial targets Ensure timely and accurate billing
Cultural Excellence
Adhere to our Values
Working Hours 35 hours per week Monday - Friday 9am - 5pm with 1 unpaid hour for lunch.

Primary location for this role is Bolton, Parklands Office.

We are agile workers with attendance at our offices at least 1 day a week

Skills, Knowledge and Expertise
Experience in civil litigation claims handling / as a legal File Handler or suitably qualified (ILEX, LPC etc.) Experience in handling linked and organised fraud is desirable however not essential Experience of handling RTA pre-litigated and / or litigated case load An understanding of insurance litigation practice and processes together with indemnity principles Knowledge of the litigation process / working knowledge of the CPR Good advocacy skills Good client care skills and evidence of working to client guidelines High level of analytical skills Excellent listening, verbal and writtenmunication skills Ability to prioritise work, keep to deadlines and work under pressure Ability to anticipate problems and identify solutions Experience of time recording and billing systems Excellent IT Skills
Benefits
Davies Incentive Plan 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days) Family Cover Private Medical Insurance (Bupa) - will automatically be at single cover level but can opt into family option within first month of joining. Simply Health Care Cash Plan WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing Death in Service Critical Illness Cover PHI/Ie Protection (Private health insurance) Pension Contribution based 5% Employee / 3% Employer Employee Resource Groups Employee Volunteering Programme Cycle to Work Scheme* Tech Scheme* Season Ticket Loan* Gym Flex* Access to Online Discount Sites Discounted Gourmet Society Membership Discounted Tickets for Merlin Attractions nationwide Discounts at local retail outlets
* after successfullypleting probation Job ID f698a152-46d0-4ef0-8d63-b2893196cf33