Jobs

Customer Service Advisor


Job details
  • Hinckley
  • 2 weeks ago

FT Recruitment are currently recruiting for Customer Service Advisor to join our client based in Hinckley on a permanent basis.

Our client are one of the UK’s fastest growing, independently owned Used Car Supermarket. Having vast experience and knowledge within the industry and a great selection of used cars to suit every need and budget.

This is an excellent opportunity to join a fast-growing team who are striving for continual improvement.

Customer Service Advisor Job Benefits:

  • £26,000 per annum

  • 42.5 Hour Contract working 5 Days a Week on a shift pattern - Monday-Friday 10am-7pm, Saturday 10am-6pm and Sunday 10am-4pm

  • 28 Days Holiday

  • Uncapped Commission Earnings - OTE can be up to £42k

    Customer Service Advisor Job Details:

  • Handle inbound and outbound calls with customers, providing excellent customer service and ensuring their queries are addressed.

  • Assist customers in completing finance applications, ensuring accuracy and attention to detail.

  • Take deposits from customers and manage financial transactions efficiently.

  • Work towards the main goal of booking quality appointments at our 8 dealerships across the UK.

  • Maintain a high level of product knowledge to effectively promote our range of vehicles and services.

  • Meet and exceed sales targets, contributing to the overall success of the team and the company.

    Customer Service Advisor Person Specification:

  • 1-year minimum previous experience in a tele sales, preferably also motor trade experience but not essential.

  • Excellent verbal communication skills with a friendly and persuasive approach.

  • Strong negotiation and objection-handling abilities.

  • Ability to work in a fast-paced environment and handle multiple tasks effectively.

  • Attention to detail and accuracy when handling customer data and financial transactions.

  • A passion for the motor trade industry and enthusiasm for learning about our vehicles.

    For more information get in touch with FT Recruitment on (phone number removed)

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