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Debrief Clerk / Admin

Pertemps Bond
Nottinghamshire
2 days ago
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Job Title: Customer Service & Administrator
Location: Manton Wood, Sherwood Drive, Worksop, S80 3FY
Pay Rate: From £12.78 per hour, paid weekly
Hours: 8-hour shifts between 06:00–18:00, Monday to friday ( maybe odd weekend date)
Join Our Team!
We’re seeking Customer Service & Administrators to work with our prestigious client in Worksop. You’ll play a vital role in coordinating and developing strategic relationships with customers, ensuring service excellence from start to finish.
If you have experience in a similar role and are looking for long-term development with the potential for a permanent contract, this is your opportunity.
What You’ll Be Doing:

  • Communicating proactively and reactively with customers
  • Investigating and resolving customer queries in a timely manner
  • Escalating issues to the Customer Services Manager when needed
  • Liaising with planning and transport teams regarding late/failed deliveries and re-bookings
  • Supporting continuous improvement within the customer services department

What We’re Looking For:

  • Excellent communication and interpersonal skills
  • Previous customer service experience
  • Strong conflict management abilities
  • Experience using Transport Management Systems (ideally Microlis)

Benefits:

  • Clean and friendly working environment
  • Long-term work with genuine permanent opportunities
  • Overtime available
  • Work with a large international client
  • Free on-site parking
  • On-site canteen
  • Easy site access
  • 28 days holiday per year
  • Weekly pay
  • Pension scheme
  • Employed status with personal accident insurance

Ready to take the next step?
Apply now to join our next induction and start your journey with us.
Immediate starts available!

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