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Delivery Manager Digital Transformation

CRA GROUP RECRUITMENT AND PAYROLL LTD
Derbyshire
1 month ago
Applications closed

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Job Summary:
• The Delivery Manager – Digital Transformation will lead complex projects and programmes within Hackney Council’s Transformation team.
• The role involves planning, delivering, and implementing innovative change initiatives that directly improve services for residents.
• The post-holder will manage multidisciplinary teams, budgets, and stakeholder relationships to ensure projects are delivered on time, within budget, and achieve measurable benefits.
• This is a high-profile role requiring leadership, strategic thinking, and experience in public sector transformation.

Key Duties/Accountabilities (Sample):
• Lead multi-disciplinary teams to identify, design, and implement outcome-focused change initiatives.
• Co-produce service redesigns with staff, residents, and community stakeholders using data-driven insights.
• Develop robust business cases, defining expected benefits and ensuring alignment with strategic priorities.
• Maintain comprehensive programme plans, track risks, and provide clear status updates to stakeholders.
• Build and maintain strong relationships with residents, staff, senior officers, trade unions, and partners.
• Line manage up to 4 direct reports, mentoring and fostering a high-performance, innovative, and inclusive culture.
• Oversee budgets and financial planning for transformation projects, ensuring cost-effective delivery.
• Ensure programme and project delivery complies with governance, organisational policies, and statutory requirements.
• Promote digital, systems thinking, and user-centred approaches to improve services and efficiency.

Skills/Experience:
• Essential experience working in local government or public sector transformation.
• Proven track record in managing and delivering complex programmes/projects as a Delivery or Programme Manager.
• Experience co-producing change with residents, community groups, and other stakeholders.
• Strong skills in budget management and developing financial business cases.
• Experience managing, developing, and motivating diverse teams.
• Knowledge of recognised programme/project management methodologies (PRINCE2, Agile, MSP) or equivalent experience.
• High political awareness and ability to work effectively in a political environment.
• Strong stakeholder engagement, communication, and leadership skills.
• Beneficial: expertise in systems thinking (Lean/Six Sigma), user-centred service design, digital implementation, or demand management.

Additional Information:
• The closing date: 30/10/2025.
• Hybrid working available.
• Location: Hackney, London.


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