Job Overview:

Responsible for leading day to day detailed operations, as well as triage, investigation and response to security incident / vulnerability in line with defined response plan and SLA’s.

Responsibilities:

• Deep technical knowledge that spans security and IT domains to enable a comprehensive response to Arms most common incident / vulnerability types.
  
• Deliver end to end management of incidents/vulnerabilities in an efficient, well-organised manner, communicating and collaborating with stakeholders.
  
• Responsible for maintaining SLAs on their own tickets as well as others when leading operations.
  
• Record new risks and vulnerabilities identified during incident / vulnerability response, as well as suggesting treatment plans.
  
• Build positive relationships with key stakeholders, partners and vendors.
  
• Responsible for coordination of the queue, ensuring incident / vulnerabilities are delt with in a priority order and addressing / escalating where there are delays or blockers.
  
• Lead investigation of all common incident / vulnerability types without supervision and exhibits high quality communications.
  
• Involvement in higher priority incidents / vulnerabilities with occasional supervision.
  
• Holds advanced level of skill across all incident / vulnerability response & investigation tooling and considered an SME in required knowledge to support CDO investigations.
  
• Provide on-the-job training and peer review to team members.
  
• Creation of Management Information reports on threat trend analysis.
  
• Foster recommendations into strategic plans for the development of CDO and its processes, playbooks and tooling.
  
  Required Skills and Experience:
  
  
• Able to independently tackle straightforward incidents/vulnerabilities by investigating fully and provides recommendations for more complex incidents/vulnerabilities.
  
• Clear communication skills are required to lead security incidents/ vulnerabilities effectively. Ability to produce written and numeric material to a high standard, with a superb attention to detail and accuracy.
  
• Agile, motivated self-starter and can prioritise quickly and effectively and comfortable working with little supervision but integrate well into teams where required.
  
• Developing foundational negotiation and influencing skills.
  
• Upholds the highest standards set out within the CDO engagement charter, ensuring the exceptional reputation of CDO is maintained.
  
  “Nice To Have” Skills and Experience:
  
  
• Experience working in a security role focussed on incident / vulnerability response.
  
• Desirable; BSc or higher in relevant security subject!
  
• Desirable; applicable professional qualification e.g CISSP, GCIH, GIAC, GCFE, GREM SANS Certifications.
  
• Demonstrates good understanding of other Enterprise Security domains.
  
• Solid understanding of ITIL processes is desirable.
  
• Awareness of project management techniques!
  
• Experience in leading incident/vulnerability response tasks.
  
  In Return:
  
  At Arm, we are guided by our core beliefs that reflect our creative culture and guide our decisions, defining how we work together to surpass ordinary and shape extraordinary.
  
  #LI-JW
  
  Accommodations at Arm
  
  At Arm, we want our people to Do Great Things. If you need support or an accommodation to Be Your Brilliant Self during the recruitment process, please email . To note, by sending us the requested information, you consent to its use by Arm to arrange for appropriate accommodations. All accommodation requests will be treated with confidentiality, and information concerning these requests will only be disclosed as necessary to provide the accommodation. Although this is not an exhaustive list, examples of support include breaks between interviews, having documents read aloud or office accessibility. Please email us about anything we can do to accommodate you during the recruitment process.
  
  Hybrid Working at Arm
  
  Arm’s approach to hybrid working is designed to create a working environment that supports both high performance and personal wellbeing. We believe in bringing people together face to face to enable us to work at pace, whilst recognizing the value of flexibility. Within that framework, we empower groups/teams to determine their own hybrid working patterns, depending on the work and the team’s needs. Details of what this means for each role will be shared upon application. In some cases, the flexibility we can offer is limited by local legal, regulatory, tax, or other considerations, and where this is the case, we will collaborate with you to find the best solution. Please talk to us to find out more about what this could look like for you.
  
  Equal Opportunities at Arm
  
  Arm is an equal opportunity employer, committed to providing an environment of mutual respect where equal opportunities are available to all applicants and colleagues. We are a diverse organization of dedicated and innovative individuals, and don’t discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran