Jobs

Senior Service Controller


Job details
  • Irthlingborough
  • 3 weeks ago

Senior Service Controller
Raunds, nr Wellingborough
Salary - to £28,000

My client based near Wellingborough is recruiting a Senior Service Controller on a permanent basis.

The successful candidate will be supervising 2 Service Administrators with responsibilities for the scheduling and management of engineer activities to optimise productivity on a daily basis. In addition, you will have responsibility for completing administrative duties within the relevant timescales to comply with customer contracts.

This role requires high levels of customer service skills both internally and externally.

Key Tasks

To take ownership and accountability of Engineers and service administrators daily activity
To schedule engineer workload to comply with customer contracts
 Forward plan resource allocation to consider sickness, training, holiday and maintenance checks for equipment
 To ensure high levels of customer services with both internal and external customer and maintain effective communication lines with all
 To action and resolve customers issues as they may arise and identify processes for corrective action
 To support the business in achieving and surpassing revenue targets
Employ effective people management skills to manage the administrators and engineers, and maintain strong motivation and performance levels To be considered, you will need:-

Strong administration background in MHE/plant or similar industries.
Ability to thrive in a busy, ever-changing environment
Good level of attention to detail and conscientiousness
Ability to multi task
Mathematically competent with good IT skills
Confident and clear telephone manner
Excellent communication skills
People management skills On offer is a great work environment, friendly team and a competitive salary up to £28k so if interested, please apply here

Sign up for our newsletter

The latest news, articles, and resources, sent to your inbox weekly.

Similar Jobs

Senior Infrastructure Engineer

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform,...

MongoDB London

Financial Controller

Financial Controller – Professional Services£Six figures + Benefits CambridgeshireOur client is a leading professional services practice with 33 offices in London and throughout the UK. It has a turnover approaching £100m and around 1,000 colleagues. The firm is multi-disciplinary and provides advice and services to individuals, industry & commerce, and...

Peterborough

Senior Project Controller

Company DescriptionGeneral Dynamics Mission Systems engineers a diverse portfolio of high technology solutions, products and services that enable customers to successfully execute missions across all domains of operation. With a global team of more than 13,000 top professionals, we partner with the best in industry to expand the bounds of...

General Dynamics UK Hastings

Business Controller

We are currently looking for a Business Controller to join the Finance team at our Head Office in Lutterworth. As Business Controller your primary purpose of this role is to drive improved business performance.  Develop and agree short and medium-term business plans.  Agree business targets for all areas of the...

Lutterworth

AWS DevOps Engineer - Senior/Lead

Make a difference and advance your career by helping deliver some of the UK’s most important #tech4good projects, making the world a smarter, safer, greener, and healthier place.You’ll join a talented team of dynamic and driven professional problem solvers; creative thinkers and solutions builders who thrive on helping clients meet...

Informed Solutions Altrincham

Project Controller

Company DescriptionGeneral Dynamics Mission Systems engineers a diverse portfolio of high technology solutions, products and services that enable customers to successfully execute missions across all domains of operation. With a global team of more than 13,000 top professionals, we partner with the best in industry to expand the bounds of...

General Dynamics UK Hastings