Engineering Service Specialist (In house)

Step into a role where advanced technology meets specialized expertise, providing mission-critical support for naval forces worldwide. As a Senior In-Service Support Engineer, you will play a key part in ensuring the success of defense systems used by allied navies, with a focus on sonar, radar, power systems, and unmanned platforms.

Job Responsibilities:

• Provide engineering support for field service teams, ensuring products are fully supported globally.
  
  
• Collaborate with project managers, engineering leads, and customers to meet support obligations.
  
  
• Proactively address technical issues and customer reports, developing and implementing solutions.
  
  
• Manage system performance, conduct root cause analysis, and recommend improvements.
  
  
• Oversee inspection programs and preventative maintenance to ensure equipment safety and reliability.
  
  
• Work with logistics teams and implement changes in response to system updates or obsolescence.
  
  
• Prepare estimates for new work packages, manage resources, and lead engineering projects.
  
  Skills and Experience:
  
  
• Degree or diploma in Engineering, Management, or related fields; equivalent experience may be considered.
  
  
• Significant experience in defense engineering, particularly during the in-service lifecycle.
  
  
• Expertise in project management, with a focus on defense standards and customer requirements.
  
  
• Proven ability to work under tight deadlines in challenging environments.
  
  
• Familiarity with maritime equipment is a plus.
  
  Personal Attributes:
  
  
• Strong interpersonal skills, able to build rapport with internal teams and external customers.
  
  
• Detail-oriented with excellent organisational and leadership skills.
  
  
• Willingness to mentor junior team members.
  
  
• Capable of obtaining Security Clearance (SC)