Support Practitioner – Campbeltown & Islay (Housing Support)

If you’re passionate about supporting people to maintain their independence and build a better future, then we currently have a part-time opportunity for you to join our Housing Support Team as a Support Practitioner, providing person-centred support to individuals experiencing housing challenges within Campbeltown and Islay. The role covers two areas, so the successful candidate must be able to travel between both locations.

Driving license is preferred.

What we are looking for

A good support work is responsive to individual needs, and your

role will evolve to ensure the best outcomes for those you support. You will always have access to a manager and the wider team to discuss all aspects of the support you are providing. We are looking for someone who is:

Warm & honest Able to build trust and a safe environment Resilient and Patient; able to handle challenges and stay positive through them Empathetic and compassionate; always putting people first Motivated & respectful Creative & solution focused with the ability to think outside the box Able to work independently and collaboratively as part of a team.

About the Role

As a Housing Support Practitioner, you will work with individuals facing homelessness, tenancy-related difficulties, and other housing challenges. Your duties will include but not restricted to:

Regularly review and update support plans to stay relevant and goal focused. Use problem-solving and creativity to enhance choices and social connections. Build strong professional relationships with families, friends, and agencies. Advocate for individuals and connect them to community resources. Ensure informed decision-making through human-rights-based processes. Maintain accurate records, including risk assessments and reports. Provide practical support for tenancy management and independent living. Manage time effectively with a flexible, adaptable approach.

Whilst experience is always welcome, full training (including SVQ qualifications) is provided alongside regular support and supervision from your Service Manager. The right values and motivation are essential; honesty, respect, empathy, and compassion are key skills that are required in people who join our teams.

This post is for 22.5 hours per week. You will be based in our Campbeltown office however Fortnightly visits to Islay would be expected. As a Support Practitioner, you will empower people to live the life they choose. By following each person’s unique support plan, which details the personal outcomes we aim to achieve together, you will recognise and build on people’s strengths, encouraging positive risk-taking and helping foster choice and control. Your holistic approach and excellent interpersonal skills will enable you to provide practical support and encouragement across all aspects of everyday life, including:

Finding somewhere to live Setting up and sustaining a tenancy Managing bills, budgeting, and dealing with debt Making the most of income and benefits Building skills and confidence to find work or volunteering Linking people to other services and community opportunities Supporting social connections, hobbies, and leisure activities

Your empathetic nature will recognise that everyone’s needs are unique and may change over time — you’ll be there to offer the right support, at the right time, to help people achieve their goals and thrive in their community.

This is not an exhaustive list — people’s lives are dynamic, and good support work means being adaptable and responsive. You will always have the guidance of a manager to discuss any aspect of the support you provide.

What We Offer

As a way of demonstrating how much we value you and your commitment we offer a range of great benefits:

Anti-social hours payment of up to £ when undertaking waking night shift (11pm-7am) Enhanced mileage payment of 45p per mile 35 days’ holiday per year, increasing to 40 days with length of service. £ Recommend a Friend Scheme (T&C apply) Enhanced maternity, paternity, adoption, and sick leave A Defined Contribution pension scheme, with incremental employer contributions Free Blue Light Card (giving access to thousands of discounts and promotions) Access to the Carr Gomm App: which includes free physiotherapy, health coaching and counselling. Membership of a credit union Cycle to work scheme; and more!

We welcome applications from any candidates already eligible to work in the UK or those that can apply for a visa granting permission to work in the UK (e.g. dependent visas, ancestry etc.) that do not require sponsorship from Carr Gomm. You will be asked to share proof of this prior to receiving any offer of employment. It is currently our policy not to offer sponsorship for prospective candidates.

For more details about the role, including responsibilities and requirements, download the job profile (PDF).

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