Responsibilities
Job Title: Customer Service Driver
Location: Heywood
Full-time: Permanent (4 on 3 off Sunday/Thursday/ Friday Rest days – 40 x 10 hour contract)
Salary: £18.83
Are you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced environment where every day is different? If so, we want you to be a part of our team!
About Us:At Martin Brower, we are dedicated to sustainability, continuous improvement, and valuing our people. As a global leader in supply chain solutions, we support some of the world's largest restaurant chains by delivering food, beverages, and products with a focus on innovation and environmental responsibility.
Position Summary:Customer Service Driver plays a critical role ensuring that deliveries to our Customers are carried out in an efficient manner following specified MBUK delivery procedures. You will be the face of our company, responsible for delivering not just products, but also smiles and outstanding service to our customers.
Prior to Departing Depot
- All vehicles must be checked for defects and reported to the transport office for the fleet engineer to get repaired.
- Goods must be checked they are correct and secure.
During Journey
- The delivery schedule must be followed, with arrival and departure times logged on journey sheet or PDA if supplied.
- Ensure that the Transport Office is informed of any problems such as delays, breakdowns or delivery problems.
- Delivery procedures set by MBUK to be carried out e.g. checking & picking of ambient, chilled & frozen products. Product placement to be followed. Temperature checks to be carried out using probe.
- Unmanned deliveries.
On Completion of Journey
- Clean the inside of vehicle.
- Refuel vehicle prior to returning to DC.
- Park vehicle as directed by Shunter.
- Be de-briefed about journey by Transport Office.
QualificationsTechnical Competencies:
- Good level of computer literacy (Essential).
- Drivers CPC to be completed (Essential).
- Level 2 (or equivalent) English and Maths (Essential).
- Knowledge of vehicle and refrigeration system (Essential).
- Understanding of EC drivers’ hours & EC working time directive regulations (Essential).
- Experience of working with refrigerated vehicles (Desirable).
At Martin Brower UK and Ireland, our commitment to our employees is unwavering. We believe in fostering a people-first culture where every individual is valued, supported, and empowered to succeed. We prioritize creating a supportive and inclusive environment where everyone's voice is heard, respected, and valued.
People-First Culture:At Martin Brower, our employees are our greatest asset. We prioritize creating a supportive and inclusive environment where everyone's voice is heard, respected, and valued.
Opportunities for Growth:We're committed to your long-term success. With clear paths for career advancement and development, you'll have opportunities to grow within your current role or explore new roles and responsibilities across the organization.
Culture of Continuous Improvement:We believe in the power of continuous improvement. You'll be empowered to innovate, experiment, and challenge the status quo as we work together to drive positive change and elevate our performance as a team.
Apply Today:Take the next step in your career and join us in making a difference. Apply now and be part of our mission to make it easier to run great restaurants.
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