Application Support Officer

City of Westminster

8 months ago

Applications closed

Related Jobs

View all jobs

Sales Consultants

New Business Sales Executive Belfast

Lecturer in Motor Vehicle

Drone Pilot Operator

Mechanical Engineer - Programme Manager - Medical Devices

New Business Sales Executive Remote

MRJ Associates are working on behalf of our client City of Westminster who are recruiting for Application Support Officer within the Local Authority paying up to £345.58.
YOUR NEW CONTRACT

Minimum 3 Months contract - Starting ASAP
36hrs per week across a 5-day rota.
Payrate up to £345.58per day (Umbrella)
PRIMARY JOB FUNCTION
Westminster City Council believes in creating a fairer Westminster, putting residents first. We will put residents at the heart of our decisions, and campaign for a government that is on their side. We work together to adapt to the changing needs of our communities – resulting in a dynamic atmosphere where ambition, diversity and creativity are celebrated
DUTIES AND RESPONSIBILITIES
This role will work across the whole of the Digital and Innovation portfolio, supporting activity across core IT and technology, customer and digital, and our Smart City ambitions to make Westminster a world class city. This will require a proactive and relentless focus on delivery. The role is an enabling one, with user need at the heart of the approach taken to improve outcomes for the people of Westminster. The postholder could be asked to work in a range of ways, from being part of a Product team working to iterate a product to continuously improve and meet the needs of our users, to a member of a Project team using Agile/Waterfall methodologies to deliver agreed outcomes, or a member of a service team delivering against a set of requirements. Through the way the teams will work the postholder will drive a change to the culture of the organisation as part of the Digital and Innovation portfolio. Provide technical advice in application support for the council. Use cross-government and other shared platforms wherever possible to meet our needs. Ensure that all services built, maintained and run by your team meet user need. Keep abreast of emerging technologies so that we can experiment and implement wisely. Support roadmaps for applications and services in your area of expertise. Support operational relationships with suppliers, making sure services and products are delivered and aligned to industry best practice and regulatory and contractual requirements. Implement plans to minimise the risk of our end user device and application estate. Deliver a high quality, continually improving support service to all users, while maintaining adherence to relevant industry standards, security protocols and council policies. Deliver a gapless service wherever possible according to rota/schedule, including supporting out of hours requirements when needed.
KNOWLEDGE, SKILLS AND ABILITY
Ability to understand customer values and needs at varying levels of seniority or technical ability and translate these into the provision of high-quality customer services, and the supply of technology/software.
Ability to work on own initiative, and to develop and deliver own work plan with minimal supervision in a busy customer facing environment.
Ability to manage change, and anticipate the financial, reputational and legal risks associated with changes to technology, services and staffing levels.
Ability to implement, administer and support applications, software, solutions and services
Ability to work in different models of support to maintain current and future technologies and any services that co-exist in the current environment.
Ability to prove, through tangible measures, sustained improvement of services managed.
Ability to work with contractor and supplier staff
Understanding of and ability to apply the most appropriate modern standards and practices.
Ability to deliver testing activities within development or integration activities
Ability to manage risk in live, including across multiple cross-dependent services.
Good interpersonal, networking and negotiation skills, including the ability to successfully communicate complex issues coherently and persuasively.
Good planning skills
Strong relationship skills, with the ability to create a positive working environment in which equality and diversity are embedded in every aspect of the team’s work and output
Passionate about diverse teams and communities
WHAT YOU NEED TO DO NOW
If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now

Subscribe to Future Tech Insights for the latest jobs & insights, direct to your inbox.

Industry Insights

Discover insightful articles, industry insights, expert tips, and curated resources.

Feb 12, 2026

Careers

How Many UAV Tools Do You Need to Know to Get a UAV Job?

If you’re aiming for a role in the Uncrewed Aerial Vehicle (UAV) industry, it can feel like every job advert expects you to know a never-ending list of tools: flight control systems, autopilot frameworks, simulation platforms, sensor suites, communication stacks, mission planning software, GIS tools — and on it goes. With so many names and acronyms, it’s easy to feel overwhelmed and assume you must learn every tool under the sun before you’ll be taken seriously by employers. Here’s the honest truth most UAV hiring managers won’t say out loud: 👉 They don’t hire you because you know every tool — they hire you because you can use the right tools to solve real UAV problems safely, reliably and in context. Tools matter — absolutely — but they always serve a purpose: solving problems, reducing risk, improving performance, or guiding safer operations. So the real question isn’t how many tools you should know — it’s: which tools you should master, in what context, and why. This article breaks down what employers actually expect, which tools are essential, which are role-specific, and how to focus your learning so you look credible, confident and job-ready.

Feb 3, 2026

Jobs

What Hiring Managers Look for First in UAV Job Applications (UK Guide)

Whether you’re aiming for roles in UAV design, robotics/controls engineering, autonomy & computer vision, flight test & certification, embedded systems, operations, ground control software, systems integration or regulatory compliance, the way you present yourself in an application can make or break your chances — and that often happens before the hiring manager reads past your first few lines. In the UK UAV/jobs market, recruiters and hiring managers scan applications rapidly. They look for relevant experience, measurable delivery, technical credibility, domain awareness and safety/regulatory understanding — often making a decision within the first 10–20 seconds. This guide breaks down exactly what hiring managers look for first in UAV applications, why those signals matter, and how to structure your CV, portfolio and cover letter so you get noticed — not filtered out.

Jan 24, 2026

Education

The Skills Gap in UAV Jobs: What Universities Aren’t Teaching

Unmanned Aerial Vehicles (UAVs) — commonly known as drones — are among the fastest-growing technologies globally. From infrastructure inspection and agriculture to emergency response, surveying, logistics and defence, UAVs are transforming how organisations gather data, deliver services and improve efficiency. In the UK, demand for UAV professionals is increasing rapidly. Yet despite a growing number of graduates with engineering, robotics or aerospace backgrounds, employers continue to report a persistent problem: Many graduates are not ready for real UAV jobs. This is not a reflection of intelligence or academic effort. It is a widening skills gap between what universities teach and what employers actually need in the UAV sector. This article explores that gap in depth — what universities do well, where programmes fall short, why the divide exists, what employers actually want, and how jobseekers can bridge the gap to build a successful career in UAVs.