We are seeking an experienced client manager for a permanent role in Old Trafford, dedicated to delivering outstanding customer service within the business services sector. This position is ideal for someone with a strong sales background and a natural ability to engage customers cross industry.
Client Details

Our client is a European based entity specialising in industrial-sized servicing contracts. The organisation has undergone remarkable expansion, establishing itself as a leader in the market with an extensive client base of over 25,000 and a workforce exceeding 900 employees. The workplace of this entity is marked by its dynamic nature, a high-speed operational environment, and a diverse array of activities.

Description

Key responsibilities for this role include:

Engaging with current and prospective customers via phone
Upselling and expanding business opportunities
Surpassing high-volume sales targets in a team-driven environment
Assessing customer needs to recommend the best solutions
Building and maintaining extensive knowledge of company services
Meeting and exceeding individual and team sales goals
Providing exceptional customer service with a professional approach
Effectively handling customer complaints and inquiries
Accurately recording customer information in the database
Collaborating with team members to optimize results
Scheduling outbound sales meetings
Prospecting 10 new businesses weekly
Monitoring individual forecasts and sales margins
Taking charge of lead generation responsibilities
Quickly establishing rapport through verbal communication

Profile

A successful candidate should have:

Proficiency in verbal and written communication
Ability to source prospects
The ability to thrive in a competitive, fast paced environment
Excellent communication skills, huge energy and a positive attitude
A consistently polished and professional approach to work
Excellent customer service skills
Ability to work well in a team
Strong problem-solving skills
Ability to meet sales targets & KPI's/SLA's
Good organisation skills
Data entry and logging business development opportunities
A strong hunger for success with real financial motivation
Ability to efficiently prioritise tasks and manage time
Drive, ambition and a strong work ethicJob Offer

Competitive basic salary of £25,500 with bonus guarantee's in place.
Internal progression and promotional opportunities
Free parking & gym onsite
Uncapped commission OTE earnings exceeding £50k per annum
Internal onboarding & training
Pension schemes & other benefits