Contract Support / Workplace Coordinator

South West London
1 month ago
Applications closed

Related Jobs

View all jobs

Bid Writer (Senior)

Sales Consultant

Senior Transport Planner

Bid Designer

Principal Mechanical Engineer

Area Supervisor (Gas Qualified)

CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management, we are recruiting a Workplace Coordinator from a Contract Support/financial background who is looking for their next progressive step within a Facilities environment to join our team and deliver the IFM services located on the D&G client account but still support the account from a financial perspective.

This position is a rotational role where you will be asked to perform in a number of different customer facing roles on a weekly basis, where exceptional work and strong problem-solving skills are crucial to the role.

The position is responsible for upholding client values and carefully stewarding customers through moments that matter. Our team are beholders to a series of service standards that reflect core behaviours that should be embodied in every interaction made.

Job Title: Contract Support / Workplace Coordinator

The role is to provide exceptional customer service and support to the FM team and contract manager, combined with comprehensive financial administration for the contract. In order to be successful in the role it is key that they understand the role of Contract Support or have come from a Contract Support/Finance background and understand the procedures and processes and can deliver them to the required standards.

Key responsibilities are as follows:

Quality

Ensure QHSE documentation is maintained and readily available using CBRE systems e.g. Logbooks, Observation Reports, training & competency records, eLogbooks, PPE, toolbox talks.
Manage CAFM system as key user on site including PPM records, reactives and reporting.
Review Subcontractor performance and feedback through appropriate systems (e.g. Pulse)
Actively identify/implement innovation across the contract to enhance performance and continue to meet client expectations.
Uphold workplace etiquette and maintain exceptional appearance in the VIP Lounge, Conference Rooms, Internal Floors, and other Common Areas
Reinforce culture and community in ways that forge connection between individuals and the organisation

Site Specific Responsibilities:

Promote and maintain CBRE culture throughout teams.
Monitor and maintain the training & attendance planners.
Collate and process timesheets and expenses weekly.
Maintain people records such as new starters, leavers and any changes in staff.
Assist with site inductions
Helpdesk: including but not limited to; logging, distributing and closing of reactive calls on desired system.
Answer calls and emails in a professional and timely manner.
Attend regular role specific meetings in order to share best practice.
Ownership of office floors and the surrounding areas to ensure the best workplace experience is met each day and embrace CBRE and D&G values
Carrying out daily floor inspections to ensure all areas are ready for the day
Complete weekly/monthly office checks
Collaborate with IT, Maintenance, Cleaning and Helpdesk teams to ensure that issues are proactively reported and addressed in line with procedures
Manage stock control within the copy hubs
Report health and safety observations
Assist client community with any daily request and respond to them in a prompt manner
Uphold client floor etiquette including clear desk policy
Take full ownership of client event requests

Administration Responsibilities:

Take full ownership of updating trackers
Attend meetings where needed
Gather data for client and CBRE monthly reports and Contract Review Packs
Attend and actively participate in monthly Contract Review meetings
Plan and arrange call outs, maintenance visits, delivery of materials, Extra Works within contracted SLAs.
Ensure use of Preferred Suppliers is maximised and best practice "better buying" is in place for Client.
Ensure CBRE systems (e.g. Tiger, Webquote, Pulse etc) are in use and kept updated.
Familiar with daily operations and the specific scope of the contract e.g. which services are covered
Drive high quality commercial performance through understanding the contractual commitments.
Policy and procedure compliance
Processing supplier invoices and resolving any queries
Comprehensive spend tracking
Support and complete any reasonable management request

Finance Responsibilities:

Ensure integrity of financial transactions for contract.
Attend and actively participate in weekly finance meeting with contract manager / subcontractors and Client
Monthly EW, MA and PR billing for the account.
Create accurate EW, MA & PR POs in a timely manner.
Regularly review and process supplier invoices.
Raise sales invoices (complete billing) in line with company deadlines
Run, take ownership and review of all financial reports

Communication Skills:

Promote and maintain the core Values of CBRE
Ability to comprehend and interpret instructions, short correspondence, and memos, and task clarifying questions to ensure understanding
Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor/manager
Ability to effectively present information to an internal department and/or large groups of employees
Communicate effectively and build/maintain relationships at all levels with internal and external customers

Person Specification:

Strong problem-solving skills
Customer service focused
Ability to achieve business goals, with a concern for working well, surpassing standards of excellence and passion for challenges
Comfortable with and embracing of new technologies and digital tools
Conversant with Microsoft Office (Word, Excel, Outlook, PowerPoint)

Get the latest insights and jobs direct. Sign up for our newsletter.

By subscribing you agree to our privacy policy and terms of service.

Industry Insights

Discover insightful articles, industry insights, expert tips, and curated resources.

UAV Jobs in the UK Public Sector: Opportunities in Defence, Infrastructure, and Healthcare

Unmanned Aerial Vehicles (UAVs)—also referred to as drones—have evolved from niche military hardware into versatile tools spanning multiple industries. Whether they are carrying out surveillance for national security, delivering medical supplies in remote areas, or inspecting critical infrastructure, UAVs have quickly become indispensable in both civilian and government applications. In the United Kingdom, the public sector has increasingly embraced this technology, driven by its potential to enhance operational efficiency, reduce risk to personnel, and improve service delivery. As a result, UAV jobs in the UK’s public sector are expanding, offering a wide range of career opportunities for engineers, pilots, data analysts, policy experts, and more. Working in these roles can mean contributing directly to the safety of local communities, helping modernise public services, or safeguarding national interests through advanced surveillance. And beyond the satisfaction of supporting public missions, these positions often come with stable funding, structured career pathways, and the chance to work on ground-breaking projects in collaboration with leading research institutions and industry partners. In this extensive guide, we’ll explore the importance of UAVs for government bodies, highlight the major public sector organisations driving UAV adoption, outline the typical roles and skill sets required, and walk you through the process of securing a UAV job that can have real-world impact. By the end, you’ll have a comprehensive view of how to leverage your interest or expertise in drones to build a fulfilling career in the UK public sector.

Contract vs Permanent UAV Jobs: Which Pays Better in 2025?

Unmanned Aerial Vehicles (UAVs)—commonly referred to as drones—are fast becoming indispensable in industries from construction and agriculture to filming, logistics, and defence. Advances in sensor technology, autonomous flight, and data analytics enable UAVs to capture critical insights, streamline operations, and revolutionise existing workflows. As a result, the UK UAV job market has exploded with opportunities for pilot operators, aeronautical engineers, data analysts, and entrepreneurs. Amid this rapid expansion, UAV professionals face a crucial choice: Should they work as day‑rate contractors, sign fixed-term contracts, or go permanent? Which arrangement promises higher pay in 2025, and what does each model imply for job security, skills development, and career progression? This comprehensive guide unpacks the pros, cons, and earning potential of contract vs. permanent UAV roles, providing sample scenarios to illustrate real-world take‑home pay. Whether your expertise lies in flight control systems, mission planning, embedded software, or UAV data processing, read on to discover which employment path best aligns with your financial goals and professional ambitions.

UAV & Drone Jobs for Non‑Technical Professionals: Where Do You Fit In?

Drones Need More Than Joystick Skills From Royal Mail trials on Scottish islands to BT’s drone‑enabled mobile towers, unmanned‑aircraft systems (UAS) are scaling fast across the United Kingdom. Civil Aviation Authority (CAA) data show over 9,200 commercial drone operator permits (OA/PDRA) in force by January 2025—up 34 % year‑on‑year. PwC’s Skies Without Limits 2.0 forecasts that by 2030 drones could deliver £45 billion in UK economic uplift and 650,000 jobs. Yet adverts often focus on remote pilots and aeronautical engineers. The reality? 41 % of drone‑sector vacancies highlight operations, compliance, sales or programme management rather than stick‑time or soldering (UK Drone Industry Barometer 2024). Whether you’re skilled at logistics, regulatory affairs or storytelling, there’s a seat for you in the cockpit—without logging 1,000 flight hours. This guide explains the fastest‑growing non‑coding, non‑pilot roles, the transferable expertise you may already possess, authentic transition stories and a 90‑day plan to launch your UAV career.