Credit Controller

About the role

The role of the Credit Controller is to handle the collection of finances and resolving account queries for over 500 customers, both National and International.

You will report to the Financial Controller and the working hours are 39 hrs per week

Monday - Thursday 8 to 5, Friday 8 to 4

Key Job Accountabilities

As part of the finance team you’ll be responsible for…

• Management and maintenance of the sales ledger.
  
  
• Raise sales ledger invoices via automated ERP process, as well as ad-hoc manual invoice requests.
  
  
• Daily cash posting and allocation to customer accounts in multi currencies.
  
  
• Management of credit relationship with customers credit control depts.
  
  
• Engagement with customers to ensure they pay within their agreed payment terms.
  
  
• Chasing overdue debts by telephone and email.
  
  
• Monitoring Customer credit limits.
  
  
• Point of liaison with credit insurers to obtain / maintain credit insurance cover for new and existing customers.
  
  
• Liaising with Credit Insurance Company on a monthly basis regarding overdue debts and recovery action required.
  
  
• Liaising with internal departments and customers to resolve queries.
  
  
• Generating customer statements, and sundry related reports.
  
  
• Prepare with commentary / actions a debt report on a regular basis for the Finance Controller.
  
  The post holder may be required to perform duties other than those given in the job description. The particular duties and responsibilities attached to the post may vary from time to time without changing the general character of the duties or the level of responsibility entailed. Such variations are a common occurrence and would not themselves justify the re-evaluation of the post
  
  Qualifications/Requirements
  
  
• Decision making, problem solving & analytical skills.
  
  
• Organisational, multi-tasking & prioritizing skills.
  
  
• The ability to communicate effectively and in a professional manner, verbally and in writing, at all levels both internally and externally to the company.
  
  
• GCSE Math’s and English (Grade A-C) or equivalent.
  
  
• Competent in the use of the Microsoft Office suite of applications.
  
  
• A high degree of professionalism.
  
  
• Able to work effectively as part of a team to achieve required objectives.
  
  
• Able to respond positively to changing work demands.
  
  
• Experience of working in a credit control role.
  
  
• Institute of Credit Management Qualification.
  
  
• Knowledge of Debt Collection legislation
  
  Amcor Behaviours and Values
  
  At Amcor, how we achieve success is just as important as what we achieve. The successful candidate will embody and promote our core behaviours and values:
  
  Our Values
  
  Safety
  
  We actively take care of each other’s wellbeing, everyday. We Eliminate risks to provide a safe and healthy workplace.
  
  Customers
  
  We put our customers at the centre of what we do. We help them succeed and we grow together.
  
  Winning
  
  We consistently deliver results and strive to surpass expectations. We think ahead, we are always ready, and we overcome challenges.
  
  Agility
  
  We adapt quickly to succeed in an everchanging world.
  
  Sustainability
  
  We collaborate to create a better future for our Company, our communities and the environment.
  
  Our Behaviors
  
  I Do
  
  I act with integrity at all times
  
  I speak up and lead by example
  
  I balance today and tomorrow
  
  I Champion
  
  I anticipate and address customer needs
  
  I look externally for ideas
  
  I innovate every day
  
  I Dream
  
  I see and pursue opportunities everywhere
  
  I ask what if and why not?
  
  I seek excellence and personal growth
  
  I Make
  
  I take initiative and find solutions
  
  I learn quickly from mistakes
  
  I don’t give up when things get difficult
  
  I Play
  
  I care for and support my colleagues.
  
  I help the global business grow
  
  I contribute to collaboration across Amcor
  
  Company Benefits
  
  Competitive salary
  
  25 days Holiday (+ 8 bank holidays)
  
  Christmas Shutdown
  
  3% Pension Scheme
  
  Life Assurance Scheme
  
  Group Income Protection Scheme
  
  Company Sick Pay Scheme
  
  Annual Leave Buy & Sell Scheme
  
  Free hot and cold beverages with monthly “Sweet & Savoury” treats
  
  Cycle to Work scheme
  
  Long Service Awards
  
  Free Car Parking
  
  Learning and Development Opportunities
  
  Refer a Friend
  
  Discount on gyms
  
  Bungay swimming pool
  
  Christmas Hampers