National AI Awards 2025Discover AI's trailblazers! Join us to celebrate innovation and nominate industry leaders.

Nominate & Attend

Credit Hire Handler

Sevenoaks
4 weeks ago
Create job alert

Job Title: Credit Hire Handler

Location: Liverpool or Sevenoaks with hybrid working available

Salary: Between £29,133 and £34,047 plus potential annual bonus of up to £2000 paid quarterly

Job Type: Permanent, Full Time

Hours: 37.5 hours, Monday to Friday from 9am to 5:30pm

What you will be doing:

Validating all motor claims across the mitigation team for indemnity and fraud
Accurately assessing liability whilst utilising all available evidence and tools
You will contact all potential Claimants or Representatives in a timely manner to establish our exposure to ongoing hire, ensuring that key information is obtained and updated on the claim file
Identifying cases where intervening on vehicle losses will reduce our overall exposure, utilising resource of specialist inhouse motor engineers
Ensuring indemnity spend is minimized by commercial decision making
Proactive diary management to monitor and progress live hire cases
Accurate quantum assessment of claims presented using the relevant tools available to assist
Applying accurate reserves in line with company guidelines
Any other Ad hoc task as the needs of the business dictateWhat we're looking for:

A persuasive, confident and strong communicator with effective negotiation skills
Ability to use own initiative to explore all options to achieve the best outcome for the business
Good understanding of Insurer RTA obligations, credit hire, existing credit hire case law, legal precedent and procedure
Motivated self-starter with the ability to work as part of a teamAbout Acorn Insurance:

With over 40 years of experience, Acorn Insurance is a specialist provider dedicated to helping individuals secure motor insurance across the UK. We proudly serve more than 50,000 customers, ensuring they find policies that meet their needs and provide the peace of mind that comes with high-quality cover.

At Acorn Insurance, we offer comprehensive training and continuous in-house coaching. You'll receive in-depth, FCA-regulated industry knowledge and all the tools necessary to grow your career with us.

We celebrate diversity and are committed to fostering a culture where everyone feels respected and valued. As a Disability Confident Level 1 and Level 2 employer, we ensure our workplace is accessible and inclusive, encouraging our people to bring their best selves to work every day.

The Acorn Group has been recognised as a Great Place to Work for 2024/5. A record number of employees participated in our survey, overwhelmingly highlighting our welcoming and supportive atmosphere as an excellent place to build a career. We are committed to continuous improvement and have ambitious plans for 2025.

Why Acorn Insurance?

Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the "your tomorrow" benefits you will receive include:

Wellbeing:

Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays)
Enhanced paternity pay and 16 weeks full maternity pay.
Colleague Assistance programme offers a suite of wellbeing services such as:
6 Free Counselling sessions per year
Unlimited access to a telephone councillor 24/7
Access to a free 4-week programme of cognitive behavioural therapy (CBT) with a trained therapist mentor.
Network of internal qualified mental health first aiders are available to provide support to colleagues.Financial:

A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partner
Ability to access your earnings before payday via Dayforce Wallet.
Company pension scheme
Refer a friend scheme with a £250 bonus for every colleague recommended on passing their probation period.
Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice.
Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary.Reward, Recognition and Culture:

Long Service Award paid on 5,10- and 15-years' service
A reward and recognition hub to celebrate and reward colleagues and peers.
Consistent and engaging company events including company awards, competitions and charity fundraisers.
Budgets for department leaders to use for social and engagement events.Please visit our website to view more of our excellent work benefits!

Please click the 'APPLY' button to submit your CV for this role.

Candidates with experience or relevant job titles of; Credit Hire Handler, Credit Hire Administrator, Credit Hire Executive may also be considered for this role

Related Jobs

View all jobs

Credit Hire Handler

Credit Hire Litigator

MIB Fee Earner / Solicitor

RTA Paralegal

Accounts Receivable Clerk

Credit Control Manager

National AI Awards 2025

Subscribe to Future Tech Insights for the latest jobs & insights, direct to your inbox.

By subscribing, you agree to our privacy policy and terms of service.

Industry Insights

Discover insightful articles, industry insights, expert tips, and curated resources.

UAV Jobs Skills Radar 2026: Emerging Tools, Platforms & Technologies to Learn Now

Unmanned Aerial Vehicles (UAVs) are no longer just military assets—they're transforming agriculture, infrastructure inspection, logistics, filmmaking, and public safety. As commercial drone operations scale in the UK, the demand for skilled UAV professionals is rising sharply across engineering, flight operations, data analysis, and autonomous systems. Welcome to the UAV Jobs Skills Radar 2026—your annual guide to the tools, platforms, certifications, and technologies that are shaping UAV careers in the UK. Whether you're a drone pilot, systems engineer, or AI developer working on autonomous navigation, this radar shows you what to focus on to remain in-demand.

How to Find Hidden UAV Jobs in the UK Using Professional Bodies like IMechE, RAeS & More

Unmanned Aerial Vehicles (UAVs), commonly known as drones, are transforming industries in the UK—from surveying, inspection, and agriculture to emergency services, logistics, and defence. As the sector evolves, so too does the demand for skilled UAV professionals: pilots, systems engineers, data analysts, AI specialists, and regulatory experts. Yet many of the best UAV jobs—especially in R&D, government contracts, and specialist commercial operations—are never advertised publicly. They’re often filled through trusted networks, working group referrals, pilot programmes, and specialist community engagement. In this guide, you’ll discover how to access hidden UAV jobs in the UK by engaging with professional bodies like the Institution of Mechanical Engineers (IMechE), Royal Aeronautical Society (RAeS), APRIL (UK), and regional drone networks. You’ll learn how to use directories, CPD events, special interest groups (SIGs), and industry clusters to position yourself at the forefront of opportunity—before roles are even published.

How to Get a Better UAV Job After a Lay-Off or Redundancy

Being made redundant from a role in unmanned aerial vehicles (UAVs) or drone technology can be disheartening—especially in such a cutting-edge and evolving sector. But with the growing adoption of UAVs in defence, surveying, logistics, agriculture, inspection, and emergency response, your skills remain in demand. Whether you're a drone pilot, UAV systems engineer, geospatial analyst, flight software developer, or mechanical integrator, this guide will help you bounce back stronger after redundancy.