Housing Services Manager

Burton upon Trent
1 month ago
Applications closed

Related Jobs

View all jobs

Contract Manager

Bid and Proposal Manager

Regional Contract Sales Manager

Regional Contract Sales Manager

Regional Contract Sales Manager - Guildford

Leaving Care and UASC Team Manager

Housing Services Manager
Circa £41,341
Burton upon Trent
Permanent, Full Time
Leading our tenancy services team, we are looking for a Housing Services Manager with a high level of technical and professional competence and the ability to provide an effective and responsive housing management service.
The successful candidate will take a pro-active approach to managing the team ensuring our tenancies are in line with tenancy conditions and where necessary are risk assessed. Using your drive and proven ability to lead, you will ensure safeguarding risks are fully assessed and manage complex cases of tenancy breach in a decisive manner.
You will have a practical approach to problem solving and be an effective multi tasker with the proven ability in analysing statistics and producing reports. You will also have a proven history of coaching staff and demonstrate strong people management skills.
You will also be required to:


  • Ensure that our tenancies are managed in line with tenancy conditions and best practice.

  • Enable regular case reviews, ensuring that complex and unusual issues are dealt with proactively, and in accordance with best practice.

  • Be responsible for appropriate and proactive action being taken in all cases of tenancy breach (ASB, property condition, failure to allow access, etc), balancing enforcement action against the need to support vulnerable customers to sustain their tenancies.

  • Develop and monitor metrics that demonstrate the success of your team’s performance.

  • Ensure that all tenancies are managed on a risk-assessed basis, seeking out information from all sources (Properties, Customer Services, etc) to create a dynamic picture of how tenancies are performing in our properties.

  • Develop and review tenancy management reporting ensuring that maximum use is made of technology and that there is expertise within your team.

The successful candidate will have:


  • The ability to build good relations with tenants and other stakeholders

  • Ability to develop and implement policies and procedures.

  • Proven ability in a similar role

  • Well-developed negotiating and persuasion skills.

  • The ability to investigate complex complaints and write appropriate customer responses.

  • The ability to communicate at all levels

  • The role requires a full, valid driving licence with access to a vehicle and a DBS check.

The Company
We offer well maintained, affordable homes across East Staffordshire, South Derbyshire, and North West Leicestershire.
Over 6,200 properties, ranging from sheltered accommodation to family homes and everything in between.
We are driven to make a difference to people's lives and reduce homelessness in our region. By providing affordable homes and a wide range of supporting services we enable people and communities to thrive and enjoy life. Our Mission is to Transform Homes, Lives, and Communities in our region, and for more than 22 years now that is exactly what we have been doing

Get the latest insights and jobs direct. Sign up for our newsletter.

By subscribing you agree to our privacy policy and terms of service.

Industry Insights

Discover insightful articles, industry insights, expert tips, and curated resources.

Navigating UAV Career Fairs Like a Pro: Preparing Your Pitch, Questions to Ask, and Follow-Up Strategies to Stand Out

Unmanned aerial vehicles (UAVs), commonly referred to as drones, have rapidly become a cornerstone of modern aviation and robotics. Once primarily associated with military applications, UAVs now serve countless roles in commercial and civilian contexts—from delivering packages and surveying crop yields to providing emergency relief in disaster zones. As interest and investment in UAV technology grow, so do the career possibilities. If you’re seeking to enter or advance in this dynamic field, UAV career fairs can be pivotal stepping stones. In-person fairs allow you to have real-time conversations with employers, glean insider knowledge, and demonstrate your passion. Yet, given the stiff competition and the broad range of UAV-related roles, being prepared is essential to standing out. This article dives into how to cultivate a compelling pitch, strategise meaningful questions, approach prospective employers effectively, and follow up in a professional manner. Whether you’re an aspiring UAV pilot, an aeronautical engineer, or a software specialist in autonomous systems, these tips will help you make the most of your next UAV career fair.

Common Pitfalls UAV Job Seekers Face and How to Avoid Them

Unmanned Aerial Vehicles (UAVs)—also known as drones—have become a driving force for innovation in industries such as agriculture, logistics, construction, aerial photography, defence, search and rescue, and environmental monitoring. The UK’s UAV sector is expanding rapidly, offering roles for aerospace engineers, software developers, data scientists, operations planners, maintenance technicians, and more. Whether you are a seasoned drone engineer or an enthusiastic newcomer, the opportunities can be plentiful but also highly competitive. Despite strong demand, many talented candidates stumble into common pitfalls when trying to secure a role in UAV technology. This article will help you avoid those mistakes and refine your application approach, whether you’re seeking a position in research, product development, flight operations, or any area of the UAV ecosystem. Once you’ve polished your strategy, be sure to explore UAV Jobs for roles tailored to this exciting field. By taking heed of these insights, you’ll significantly enhance your chances of landing a job that propels you forward in one of the UK’s most rapidly evolving industries.

Career Paths in the UAV (Drone) Industry: From Entry-Level Roles to Leadership and Beyond

Unmanned Aerial Vehicles (UAVs), more commonly known as drones, have rapidly evolved from niche military tools into a flourishing commercial and consumer market. They’re now essential in areas as varied as aerial photography, agriculture, infrastructure inspection, mapping, search and rescue, and logistics. This surge in UAV applications has created a wealth of career opportunities—both for those newly entering the workforce and for established professionals looking to pivot into an exciting, future-focused sector. For those in the UK, UAV technology represents one of the most dynamic frontiers in modern engineering and services. With government and private-sector support accelerating drone adoption, there is an ever-growing need for individuals who can design, build, operate, maintain, and innovate UAV systems. Yet many job seekers remain unsure how to launch their UAV careers or progress from hands-on flight operations to strategic leadership roles. In this comprehensive guide, we’ll explore: The soaring significance of the UAV industry in the UK Common entry-level roles for new graduates or early-career professionals Essential technical and soft skills that drone professionals need Mid-level positions offering more complex responsibilities Senior, specialist, and leadership pathways for career development Emerging trends shaping the UAV sector Tips for job seekers on www.uavjobs.co.uk By the end, you’ll have a roadmap for how to break into, grow, and excel in a UAV career—one where you can contribute to life-changing applications ranging from environmental conservation to emergency response and cutting-edge logistics.