Information Governance Assistant

Local authority client seeking an Information Governance Assistant to join their Legal Services department, initially until January 2025

Purpose of the role:

To provide advice and guidance in all areas as they relate to Information Governance

Main Duties/Key Tasks

• Deal directly with members of the public both face to face, on the telephone, and via email
  
  
• Maintains corporate registers, systems and databases in line with legislative obligations and corporate standards.
  
  
• Assist in the supporting senior managers, and all staff in all aspects of Information Governance and Information Sharing.
  
  
• Support and advise staff to ensure an effective response to requests under the Data Protection Act and the Freedom of Information Act
  
  
• System administration of the relevant corporate ICT systems, and organisation of service processes and procedures, including compiling, analysing and interpreting reports and management information including service performance and statistics and financial reports.
  
  
• Provide supervision and work allocation for temporary members of staff engaged in the support of Information Governance.
  
  
• Produce and format reports, presentations, spreadsheets and other documentation, and formulate effective communications e.g. emails and letters. Take minutes and track meeting actions of meetings, including those which are sensitive or confidential in nature.
  
  
• Produce basic communication and promotion material including updates and notices, basic learning materials and e-communication where required such as updating intranet and internet sites.
  
  
• Maintains a working knowledge of all relevant EU and UK legislation, legislative change and associated best practice, ensuring appropriate awareness of them across the Council.
  
  In order to apply, you must possess the following:
  
  
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Ability to compose complex letters and emails

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Effective oral and written communication skills.

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Persuasion and negotiation skills

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Supervision and allocation of work to staff

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Experience of Information Governance in a large organisation

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Experience of giving advice on Information Governance matters

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Experience of providing and delivering a customer facing service to the public.

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Experience of maintaining databases

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Experience of publishing data to Intranet and websites