Inside Sales Account Manager

Brand new opportunity for an Inside Sales Account Manager to join our commercial sales team

This is predominately a desk-based role – 80% developing an existing account base of smaller customers, building a deeper knowledge of the customer and identifying opportunities to sell a broader range of Sharp products. 20% identifying and winning new accounts.
Working as part of a dynamic and collaborative team of technology professionals you will take a consultative and customer-centric approach, with a focus on delivering positive interactions and outcomes.

Based at the Wakefield office (WF3 2EE) with hybrid working - 3 days a week in the office and 2 days working from home

Salary + commission + benefits.
Excellent opportunity for future progression.

The role

• Work collaboratively to maximise sales opportunities and promote the best customer experience
  
  
• Achieve and surpass sales targets and KPIs in line with the sales objectives
  
  
• Identify appropriate decision makers or stakeholders to better understand the procurement processes within existing or new accounts and transferring this knowledge to CRM
  
  
• Understand and demonstrate USPs that differentiate Sharp from our competitors and why we are a good fit for their organisation
  
  
• Work with account managers through all aspects of the sales process.
  
  
• Work with account managers to deliver and follow up on e-mail campaigns – closing to a sale or appointment with the customer
  
  
• Arrange appointments at stakeholder level for account managers or self as appropriate.
  
  
• Effectively driving new business opportunities via campaigns, account managing and growing sales within a defined list of smaller existing customers
  
  
• Generate and qualify own leads and close opportunities
  
  
• Process own sales orders accurately and on time.
  
  
• Use CRM system to keep customer records up to date, next actions in place, sales processes in real-time and accurate monthly sales forecasts
  
  
• Use LinkedIn and/or other social platforms to connect and engage with potential new customers and to promote positive content
  
  
• Attend and positively contribute towards regular planned sales meetings including personalised 1-2-1 sessions and regional team sales meetings
  
  Person specification
  
  
• Previous experience in Sales/Account Management/Business Development/Telesales.
  
  
• Previous experience dealing directly with commercial, corporate, or education sector.
  
  
• Ideally experience of IT or technology sales
  
  
• Proven track record of working within an activity driven sales environment
  
  
• Broad understanding of how and why Technology and IT products are used in the workplace
  
  
• Experience of working with a CRM system and an understanding of how this assists the role
  
  
• Proficient in the use of Microsoft Office suite
  
  
• Experience in proposal writing and presenting solutions to existing and new clients
  
  
• Hardworking, professional, and well presented
  
  
• Customer centric, target focused and highly driven to achieve results
  
  
• Ability to negotiate at senior management/director level
  
  
• Excellent written and verbal communication skills
  
  
• Good time management, well organised and an ability to work under pressure
  
  
• Commercially astute
  
  About Sharp
  Sharp Business Systems provide innovative Document Solutions, Visual Solutions, Managed solutions and IT services. Today we are a leading manufacturer of digital information technologies working in partnership with our customers to deliver innovative applications within their chosen sector. We not only strive to continually evolve, we are also committed to contributing to the culture and the well-being of people all over the world with our unique technologies.
  By providing excellent pre-sales advice and supplying innovative, state-of-the-art solutions, which we support with outstanding service, we deliver very high-levels of customer satisfaction. We have thousands of customers who have been with us for many years and are happy to turn to us time and time again for new products, solutions and services; our relationships are testament to the quality of the customer service we provide.
  As part of the globally recognised and trusted Sharp Corporation, we are at the forefront of technical innovation. Our success and longevity in an ever-changing industry is entirely due to the application of a time-honoured ethos, delivered consistently by longstanding, experienced staff justifiably proud of the high levels of account management and after sales service that we provide