Outbound Sales Advisor

Job description:
As a company, we pride ourselves on delivering outstanding products and services to our clients and customers. With a strong focus on excellence and innovation, we are committed to surpassing customer expectations and setting new industry standards.
We're looking for enthusiastic, driven, and goal-oriented individuals to join our dynamic team in Sunderland.
Role overview:
As an Outbound Sales Advisor, you will be essential in driving sales and fostering relationships with our target audience. Your responsibilities will include reaching out to potential customers through both outbound and inbound calls, presenting different products/services, and guiding them to take the next step.
Key responsibilities:

• Collaborate with team members and management to optimise performance and achieve collective goals.
  
• Utilise sales techniques to close deals and achieve sales targets.
  
• Build rapport with customers and identify their needs through effective questioning techniques.
  
• Handle objections and customer concerns effectively.
  
• Meet or exceed daily/weekly targets and KPIs.
  Role requirements:
  
• Previous experience in outbound telesales is essential
  
• Knowledge and experience in the energy industry is essential
  
• Excellent communication and interpersonal skills
  
• Proven track record of meeting or exceeding sales targets
  
• Ability to work independently and as part of a team
  
• Strong negotiation and closing skills
  Benefits of working with us:
  
• Base salary plus a rewarding commission structure - OTE £65k.
  
• Ongoing training, professional development and career advancement opportunities - 100% of our Team Managers are promoted internally.
  
• 28 days inclusive of bank holidays.
  
• Auto-enrolment pension scheme.
  
• Individual and team incentives.
  
• Supportive and inclusive work environment with a focus on teamwork.
  
• Summer party and winter awards ceremonies.
  
• Refer a friend scheme up to £300.
  
• Access to our wellbeing platform JAAQ.
  
• Additional holidays and incentives.
  Monday - Thursday: 11am-7pm
  Friday: 10am-6pm
  1 in 3 Saturday's 10am-2pm
  This is an office based role in Sunderland City Centre