Porsche Pro (POSW)

About the Role

We have a fantastic opportunity to join our friendly and successful team at Porsche Centre Swindon as a Porsche Pro.

Working in our showroom, you’ll create interactions that go beyond sales and ensure visiting our Porsche Centre is an experience to remember. This is a great opportunity to build and share your technological knowledge to support your colleagues and impress our customers.

You won’t be selling. Instead, as a genuine part of the Porsche family, you’ll use your well-rounded knowledge of the brand, honest advice and natural conversational skills to deliver an exceptional customer experience.

 You’ll need to think on your feet and know every update and innovation inside out. We are looking for a team player, who can take ownership over their own training and even share their knowledge with team members that you interact with across the business.

Job Opportunity

• Supporting the sales team on a day-to-day basis.
• Using your learned knowledge to identify the appropriate model and recommend to customers the optional features that you think will truly benefit their lifestyle.
• Making sure the showroom is presentable in line with brand standards.
• Talking to the customers about the product and technology. This is where being enthusiastic about cars and wanting to learn all about Porsche models will come in handy!
• Being on hand to answer questions and queries from prospective customers.
• Taking charge of the Masterclass programme which allows customers to revisit us for a 2nd handover for more information about their car, post-delivery.

Essential Skills

• Confident to communicate with customers and team members across various platforms – i.e. in person, digitally and over the phone
• Proactive approach to your working day, and a level of independence to carry out tasks alone
• Attention to detail and ability to focus on the customer and their needs
• Genuine interest in cars and the latest technology
• Presentable and professional in your approach. We are looking for someone to form genuine bonds with customers, inspire their thinking, instill trust, and reinforce the values and benefits of the Porsche brand

It is an exciting time to join our Porsche Team in Swindon, if you would like to grow with us, please send us your application today.

Benefits

• Private Medical Insurance
• Health cash plan – Claim back medical costs
• Rewards platform – Gym & high street discounts
• 25 Days Holiday (plus Bank Holidays)
• Contributory Pension Scheme
• Regular Pay Reviews
• Life Assurance
• Servicing, Parts and Accessories Discounts
• Employee Assistance Programme
• Staff Referral Scheme
• Learning and Development
• Enhanced Family Leave
• Volunteering Opportunities
• Onsite Parking