Project Support Officer

We’re looking for an experienced Project Support Officer / Junior Project Manager to join our new created Transformation Office. This is a fantastic opportunity to build your career in project management working at the centre of the initiatives that will shaping the future of our business. You’ll be exposed to a wide range of projects, stakeholders, and ways of working that will broaden your understanding of change delivery and strategic transformation.

This is a key role responsible for managing the governance structure across one or more workstreams, supporting the Programme Manager, Functional Leads, and Delivery Teams to ensure the smooth running of projects and programmes. You’ll help maintain and continuously improve our programme artefacts; the tools, trackers, and documentation that underpin successful project delivery.

This is a full time, office-based position for a 12 month FTC. 

The key responsibilities in this role will be:

Manage programme governance, stage gate, and prioritisation processes. Coordinate meetings, actions, and assurance activities for risk and planning. Maintain programme artefacts, SharePoint site, and deliver small to medium projects. Streamline governance and ways of working with Programme and Functional Leads. Build dashboards to track risks, plans, and actions, highlighting key trends. Foster a project management community to align change across B&M. Deliver sustainable, compliant change that keeps colleagues and customers safe. Support training, compliance, and policy updates aligned to business change.

To thrive in this role, you will bring:

Proven experience in Project Management or within a Project Support Office (PSO) in a structured project environment. Exceptional communication skills and the ability to manage stakeholders effectively at all levels. Strong analytical thinking and a proactive approach to problem-solving. Proficiency in Microsoft Office 365 applications, including Word, Excel, and PowerPoint. Familiarity with MS Project is advantageous but not essential. The ability to influence and collaborate across diverse teams and functions. A positive, forward-thinking mindset and a genuine passion for driving meaningful change.

Why join us?

We offer a competitive benefits package, including discounts in-store and with a wide range of retail and hospitality partners.