Sales Consultant

In this Sales Consultant role, you will be required to advise customers and sell a wide range of professional learning products to new and existing customers in various industries.

You will have a strong desire to reactively and pro-actively contact and work with customers to identify their needs and to sell current MOL products. This may require tailoring or bespoke design of programme solutions so you can achieve your sales target with accounts across MOL and group full range of products and programme areas. You will also gather intelligence on customer needs to share with the business and senior managers to continually improve the product offering.

You will need to be driven, organised and dedicated to managing a busy and demanding workload. You will have a genuine passion for the world of education, putting the client and the learner experience at the heart of everything you do.

You will need to represent the MOL brand through excellent product knowledge and skilful questioning to match the right product to meet customer and MOL needs.

This is primarily a Business to Consumer (B2C) role with some focus on Business to Business (B2B) relationships.

This role is offered on a permanent, full-time (37 hours per week) basis.

As a Sales Consultant Sales Consultant working for MOL we can guarantee variety, support, and a great company to work for! Although you will be working remotely you will be part of a supportive and experienced team, so help is always on hand. Our teams get together both virtually and in one of our many centres on a regular basis.

The key responsibilities of this role are as follows:

Values - exemplify and consistently demonstrate the behaviours and values of MOL.
Customer service - build exceptional relationships with our internal and external customers, delivering a best-in-class service that meets our customers' needs.
Sales - Convert inbound enquiries from numerous sources and media and pursue outbound leads to convert into enrolments onto MOL courses and recognise and maximise opportunities to increase sales
Commercial Business Development - Identify potential leads and pass them to the Business Development Managers to be followed up
Performance - drive personal performance to achieve personal and organisational goals
Process - process transactions accurately and in a timely and efficient manner, resolving any exceptions promptly and keeping the stakeholders informed.
Administration - undertake a range of administrative tasks with a high degree of personal responsibility and judgement working to a standard of accuracy as defined by the team manager.
Continuous improvement - contribute positively to the team to achieve business objectives and improve efficiency of processes and systems.
Flexibility - work flexibly within the team and across the division according to business needs. To ensure that the business is operated to the highest standards and with a professional ethos in line with the Mission, Vision and Values of MOL and the group
Effective team-working: to work in a way that contributes to, and promotes, a collaborative and supportive culture within own team and across all of Total People; to build and sustain positive working relations with colleagues and other stakeholders; to pass on new information to relevant stakeholders and Total People colleagues promoting a sharing team-working environment
To work flexibly as and when required including, where necessary, any MOL or group site, or on external premisesPlease see the attached job description for more details.

In order to be successful in your application you will need to meet the following essential criteria:

Customer focused - able to focus on delivering the best outcome from the customer perspective
Influence - Persuasiveness and negotiation skills
Commercial awareness - Mature attitude with an understanding of business issues
Delivery - Accuracy and attention to detail
Possesses good keyboard skills and ICT competence
Communication - Deals effectively, positively and clearly with written and telephone enquiries from customers and stakeholders
Continuous improvement - Strives to continually improve service and shows a willingness to learn new skills as required
Sales ethics - Committed to ethical sales and selling practices
Achievement - Driven to achieve personal goals and team targets
One team - Enthusiastic team playerAnd if you meet the following desirable criteria even better:

Educated to level 3 or above or experience in a similar role
Experience of working within the Education sectorOur benefits include:

A generous annual leave entitlement, all inclusive of bank holidays.
Wellbeing initiatives across the Group and support on an ongoing basis.
Opportunity to join a Simply health Plan, which helps you get fast, virtual access to essential healthcare services, as well as cover for routine prescription costs and physio treatment to sort any aches and pains.
Access to occupational health, which can provide professional advice and to recommend support with a disability or illness within the workplace.
Access to an Employee Assistance Programme and (email address removed) with UNUM - 24/7 access to confidential information and guidance service, including counselling support, bereavement, and legal advice.
You at Work - access to a great range of retail discounts and exclusive offers.Safeguarding

MOL is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All applicants will be required to undergo an appropriate DBS check via the Criminal Records Bureau and may be subject to additional online checks as part of our pre-screening process. Some roles are exempt from the Rehabilitation of Offenders Act 1974 and would require an Enhanced DBS check.

Equal Opportunities Statement

At MOL, we're committed to providing an environment free from discrimination, bullying, harassment, or victimisation, where all members of our community are treated with respect and dignity.

The closing date for this job advert is 23/04/2025. However, sometimes the job advert may close early if we receive a good response, so we recommend you apply at your earliest opportunity.

Across the LTE Group we work to support our veterans into employment and are also proud holders of Disability Confident employer award. If you require reasonable adjustments, please let us know