Jobs

Service Engineer


Job details
  • Norwich
  • 1 month ago
Applications closed

Service Engineer
Full time permanent
Norfolk

Our Customer, specialises in Remote Weapon Stations for land-based counter drone and naval applications.
With almost 140 years of experience in defence equipment manufacturing, they pride ourselves on our ability to provide unique and cost-effective solutions, optimised to stay ahead of evolving threats and to meet the most stringent operational requirements.

The business is a major supplier of class-leading defence equipment to the UK Military and over 40 other armed forces around the world, offering unrivalled capability and through-life in-service support.

About the Role:

In this role, you would be working on-site at customer locations, both in UK and abroad, either on your own or within a small team. Answering Technical Support queries raised by customers and providing clear and concise instructions for the customer to follow to diagnose or assist in recovering a fault on company provided Gunnery Systems.
The primary responsibilities will include but are not limited to:

• Assist in the Installation, commissioning, repair, service and training of Gunnery Systems and other company products
• Survey, Repair and perform Maintenance on ATK Mk44 Ordnance at home and abroad
• Detailed fault finding to rectify OPDEFs and commercial customer reported faults and carry out testing to ensure accurate fault diagnosis.
• Assist in instructing training courses within the factory and at customer locations
• Coordinating with the Customer Support Manager in order to ensure effective delivery of service to the customer at their sites.
• Producing complete, accurate and timely reports.
• Attending Sea Trials for periods of times at sea, keeping to ship routines.
• Perform Test Firing of weapons (once trained) on customer owned ships
• Building and maintaining positive relationships with customers, whilst delivering high standards of work and customer service.
• Adhering to health and safety practices and procedures.
• Any other such duties that may be reasonably compatible with the nature and scope of the role.

About the Person: Essential

Qualifications/ education requirements
• Mechanical and/or electrical engineering qualification (Degree/HND/HNC/ONC)
Technical skills and experience
• Mechanical/electrical background, preferably in a military environment.
• Physically fit to Eng 1 standard and be capable of passing Sea Survival course
• Able to read complex wiring diagrams and devise workable fault diagnosis instructions
• High level of computer literacy to include Excel, Word and Powerpoint
• Adherence to health and safety practices and procedures

Other
• Reside within a daily commutable distance of Norwich (NR7).
• Full Driving Licence to drive in the UK and abroad.
• UK Valid passport with no travel restrictions.

Desirable
• Previous customer facing Service Engineer role
• Previous Weapons Maintenance Training
• Experience of delivering Training courses

Physical Demands & Work Environment:
• Physically fit to be able to work in harsh (hot and cold) environments in the UK and overseas.
• Work inclusively in a small close-knit team, parting knowledge and sharing information is critical to the success of a first-time diagnosis of customer equipment failures.
• Open plan office environment

Contact Simon Portway

Sign up for our newsletter

The latest news, articles, and resources, sent to your inbox weekly.

Similar Jobs

CHP Service Engineer (Mobile)

Ready to find the right role for you?Salary: Competitive - dependent upon qualifications and experience + company van + Veolia benefitsHours: 37.5 hours per weekLocation: Mobile - Covering sites within the Reading, Heathrow and Slough areaWhen you see the world as we do, you see the chance to help the...

Reading

BMS Project Manager

BEMS Project ManagerSurrey£30k - £60k Salary dependant on experienceAre you currently a Field Service Engineer, Project Service Engineer, Project Manager, Project Engineer and ready to ready to step into a rewarding career in the building energy management sector? If you have a background in Building Services or Electrical engineering (HNC...

Camberley

CNC Programmer/Setter/Operator

CNC Programmer/Setter/OperatorAre you ready to put your skills to work? We’re looking for a skilled Turner to programme, set, and operate a 4-star sliding head machine. If you’re passionate about improving processes, optimising performance, and keeping things running smoothly, we’d love to hear from you! Plus, how does a 4-day...

Ely

Product Manager, Scientific Instrumentation or Semiconductor

Product ManagerSemiconductor or Scientific InstrumentsExcellent Salary & Bonuses + Excellent benefits package including Healthcare, Generous Contributory Pension Scheme and Full and Comprehensive Manufacturers based Product Training An excellent opportunity for a marketing or sales professional with a background in semiconductor or scientific instrumentation to join a market leading manufacturer of...

Abingdon

Videographer/Digital Content Creator

Who we are?With a multi-national workforce of about 5,000 personnel, DOF Group ASA is an international group of companies which owns and operates a fleet of modern offshore/subsea vessels, and engineering capacity to service both the offshore and subsea market. With over 40 years in the offshore business, the group...

DOF Aberdeen

Intermediate Mechanical (HVAC) Designer - Building Services

Parkinson Gray Associates delivers a proven service to some of the leading Consulting Engineering and Contracting businesses within the British construction industry, predominantly across the Building Services, Energy and Sustainability sectors.Our client is a leading international consultancy firm in the building services sector, dedicated to delivering innovative and sustainable solutions...

Manchester