Service Engineer

Norwich
1 year ago
Applications closed

Related Jobs

View all jobs

Medical Field Service Engineer, X-ray & Ultrasound

Medical Field Service Engineer, X-ray & Ultrasound

Medical Field Service Engineer, X-ray & Ultrasound

Medical Field Service Engineer, X-ray & Ultrasound

Medical Field Service Engineer

Medical Field Service Engineer

Service Engineer
Full time permanent
Norfolk

Our Customer, specialises in Remote Weapon Stations for land-based counter drone and naval applications.
With almost 140 years of experience in defence equipment manufacturing, they pride ourselves on our ability to provide unique and cost-effective solutions, optimised to stay ahead of evolving threats and to meet the most stringent operational requirements.

The business is a major supplier of class-leading defence equipment to the UK Military and over 40 other armed forces around the world, offering unrivalled capability and through-life in-service support.

About the Role:

In this role, you would be working on-site at customer locations, both in UK and abroad, either on your own or within a small team. Answering Technical Support queries raised by customers and providing clear and concise instructions for the customer to follow to diagnose or assist in recovering a fault on company provided Gunnery Systems.
The primary responsibilities will include but are not limited to:

• Assist in the Installation, commissioning, repair, service and training of Gunnery Systems and other company products
• Survey, Repair and perform Maintenance on ATK Mk44 Ordnance at home and abroad
• Detailed fault finding to rectify OPDEFs and commercial customer reported faults and carry out testing to ensure accurate fault diagnosis.
• Assist in instructing training courses within the factory and at customer locations
• Coordinating with the Customer Support Manager in order to ensure effective delivery of service to the customer at their sites.
• Producing complete, accurate and timely reports.
• Attending Sea Trials for periods of times at sea, keeping to ship routines.
• Perform Test Firing of weapons (once trained) on customer owned ships
• Building and maintaining positive relationships with customers, whilst delivering high standards of work and customer service.
• Adhering to health and safety practices and procedures.
• Any other such duties that may be reasonably compatible with the nature and scope of the role.

About the Person: Essential

Qualifications/ education requirements
• Mechanical and/or electrical engineering qualification (Degree/HND/HNC/ONC)
Technical skills and experience
• Mechanical/electrical background, preferably in a military environment.
• Physically fit to Eng 1 standard and be capable of passing Sea Survival course
• Able to read complex wiring diagrams and devise workable fault diagnosis instructions
• High level of computer literacy to include Excel, Word and Powerpoint
• Adherence to health and safety practices and procedures

Other
• Reside within a daily commutable distance of Norwich (NR7).
• Full Driving Licence to drive in the UK and abroad.
• UK Valid passport with no travel restrictions.

Desirable
• Previous customer facing Service Engineer role
• Previous Weapons Maintenance Training
• Experience of delivering Training courses

Physical Demands & Work Environment:
• Physically fit to be able to work in harsh (hot and cold) environments in the UK and overseas.
• Work inclusively in a small close-knit team, parting knowledge and sharing information is critical to the success of a first-time diagnosis of customer equipment failures.
• Open plan office environment

Contact Simon Portway

Subscribe to Future Tech Insights for the latest jobs & insights, direct to your inbox.

By subscribing, you agree to our privacy policy and terms of service.

Industry Insights

Discover insightful articles, industry insights, expert tips, and curated resources.

How Many UAV Tools Do You Need to Know to Get a UAV Job?

If you’re aiming for a role in the Uncrewed Aerial Vehicle (UAV) industry, it can feel like every job advert expects you to know a never-ending list of tools: flight control systems, autopilot frameworks, simulation platforms, sensor suites, communication stacks, mission planning software, GIS tools — and on it goes. With so many names and acronyms, it’s easy to feel overwhelmed and assume you must learn every tool under the sun before you’ll be taken seriously by employers. Here’s the honest truth most UAV hiring managers won’t say out loud: 👉 They don’t hire you because you know every tool — they hire you because you can use the right tools to solve real UAV problems safely, reliably and in context. Tools matter — absolutely — but they always serve a purpose: solving problems, reducing risk, improving performance, or guiding safer operations. So the real question isn’t how many tools you should know — it’s: which tools you should master, in what context, and why. This article breaks down what employers actually expect, which tools are essential, which are role-specific, and how to focus your learning so you look credible, confident and job-ready.

What Hiring Managers Look for First in UAV Job Applications (UK Guide)

Whether you’re aiming for roles in UAV design, robotics/controls engineering, autonomy & computer vision, flight test & certification, embedded systems, operations, ground control software, systems integration or regulatory compliance, the way you present yourself in an application can make or break your chances — and that often happens before the hiring manager reads past your first few lines. In the UK UAV/jobs market, recruiters and hiring managers scan applications rapidly. They look for relevant experience, measurable delivery, technical credibility, domain awareness and safety/regulatory understanding — often making a decision within the first 10–20 seconds. This guide breaks down exactly what hiring managers look for first in UAV applications, why those signals matter, and how to structure your CV, portfolio and cover letter so you get noticed — not filtered out.

The Skills Gap in UAV Jobs: What Universities Aren’t Teaching

Unmanned Aerial Vehicles (UAVs) — commonly known as drones — are among the fastest-growing technologies globally. From infrastructure inspection and agriculture to emergency response, surveying, logistics and defence, UAVs are transforming how organisations gather data, deliver services and improve efficiency. In the UK, demand for UAV professionals is increasing rapidly. Yet despite a growing number of graduates with engineering, robotics or aerospace backgrounds, employers continue to report a persistent problem: Many graduates are not ready for real UAV jobs. This is not a reflection of intelligence or academic effort. It is a widening skills gap between what universities teach and what employers actually need in the UAV sector. This article explores that gap in depth — what universities do well, where programmes fall short, why the divide exists, what employers actually want, and how jobseekers can bridge the gap to build a successful career in UAVs.