Supplier Partnerships Officer

Please note this is a permanent position 

Working hours: Minimum 35 hours per week, working a minimum of 40% across each month in the Territorial Headquarters, London, SE5 8FJ 

Interview Date: To be confirmed

Are you someone who thrives on delivering exceptional operational support and loves making things run smoothly behind the scenes? If so, we’d love to hear from you.

At The Salvation Army, every supporter interaction matters. Whether it’s a heartfelt donation or a campaign response, we believe in making every moment count. That’s why we’re looking for a passionate and proactive Supplier Partnerships Officer to join our Supporter Services team - someone who understands the power of great supporter care, and the importance of strong supplier management in delivering impactful campaigns.

As our new Supplier Partnerships Officer, you’ll work with the Supplier Partnerships Manager to manage all aspects of supplier relationships, overseeing fulfilment processes, and ensuring the donor experience is second to none. You’ll work closely with internal teams and external partners to deliver campaigns that are timely, efficient, and supporter-focused.

In this vital role, you’ll be the operational link between our Fundraising and Data teams and our trusted third-party suppliers. You’ll help bring our inspiring appeals to life for our loyal and new prospective donors.

We’re looking for someone who:

Has solid experience working with external suppliers and understands the importance of effective supplier relationship management Is passionate about and has a good understanding of supporter services Brings strong organisational skills and knows how to manage time and priorities effectively Enjoys working collaboratively and takes pride in the details Has a proactive mindset and thrives in a fast-paced, campaign-driven environment

Why this role matters: Because behind every successful campaign is someone like you - ensuring the operations run smoothly, the suppliers deliver on time, and our donors feel valued. You’ll be part of a team that’s making a real impact, helping us deliver a great donor experience and raise vital funds to support some of the most vulnerable people we work with.

This is a permanent position based at our Headquarters 1 Champion Park, Denmark Hill, London, SE5 8FJ.

Interviews will be conducted before the campaign's closing date