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Telesales Team Manager

Leicester
1 week ago
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Job Title: Telesales Team Manager

Salary: £45,000 + Comms OTE £80,000 to £100,000

Location: Leicester City Centre

Our client is looking for an experienced Telesales Team Manager to join the team on a permanent basis. This is an excellent opportunity for someone with experience of leading an outbound sales team from the front, training / coaching the team to achieve weekly & monthly targets.

Job Details

In this position, you'll take the helm of a dynamic team of outbound telesales agents, providing them with the necessary support and encouragement to not only meet but surpass their sales goals. You'll play a crucial role in their development through training, coaching, and performance management.

  • Inspire, lead, and energise a team of outbound telesales agents to reach and exceed their sales goals.

  • Deliver ongoing training and development initiatives to empower team members, nurturing a culture of continuous growth.

  • Play an active part in the recruitment and onboarding of new Telesales agents.

  • Track team performance metrics and offer valuable feedback and coaching to boost overall effectiveness.

  • Facilitate regular team meetings to align on targets, exchange best practices, and celebrate achievements.

  • Collaborate closely with the management team to ensure our sales strategies and objectives are in sync.

  • Foster a positive and dynamic work environment that promotes collaboration and drives productivity.

  • Conduct regular one-on-one meetings to ensure that all performance and personnel management duties are in alignment, with assistance from our human resources team.

    Are you passionate about sales and have a talent for leadership, this is a fantastic opportunity to take the next step in your career.

    Requirements

  • Demonstrated success in outbound telesales, ideally with a background in team leadership

  • Strong skills in coaching and mentoring, with a focus on enhancing team performance

  • Outstanding communication abilities paired with a talent for inspiring and motivating teams

  • Driven by targets and results, with a proven history of not just meeting but surpassing sales objectives

  • Skilled in Microsoft Office and familiar with CRM systems

  • Able to thrive under pressure while juggling multiple priorities

  • A positive mindset and dedication to building a cooperative team atmosphere

  • Exceptional management skills with a solid grasp of HR policies and practices

    Benefits

  • Base salary £40,000 - £45,000 DOE+ commission. (OTE £80K to £100K)

  • Ongoing training and development including extensive 1:1 coaching and group sessions

  • 33 days holiday (inc bank holidays) – with the opportunity to buy & sell holidays

  • Paid Birthday Leave

  • Employee Assistance Programme – with 24/7 access to a Remote GP

  • Cycle to Work Scheme & Tech Scheme

  • Pension Scheme

  • Life assurance cover

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