Trainee Enforcement Agent

Trainee Enforcement Agent
Newcastle upon Tyne
£25,400 basic + Commission (OTE £50,000+)

Overview
A leading organisation in the debt recovery enforcement sector is currently recruiting Trainee and Certificated Enforcement Agents to join its growing UK-wide team. With over 40 years of industry experience and a reputation for supporting public sector clients—including regional authorities and transport bodies—the company offers an exciting and rewarding career path for individuals who value independence, meaningful work, and the potential for high earnings.

The Role
Successful candidates will operate independently in the field, visiting the properties of individuals with outstanding debts. The focus of the role is to support individuals in finding fair and effective solutions to resolve their debt, while preventing further enforcement actions wherever possible.

Whether joining with existing certification or as a trainee, candidates will benefit from full training, ongoing support, and access to the latest technology to carry out their work effectively. A company vehicle, fuel card, and smartphone will be provided.

Typical Responsibilities

Visiting residential and commercial properties to engage with individuals regarding unpaid debts

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Negotiating appropriate payment or resolution plans

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Maintaining accurate records and reporting

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Working independently to manage a personal caseload and daily schedule

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Supporting vulnerable individuals by signposting them to relevant support services

Candidate Profile

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Full Driving Licence is essential

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Resilient, calm under pressure, and quick-thinking

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Strong communicators with an empathetic, respectful, and persuasive manner

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Self-motivated and able to manage their time effectively

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Honest, reliable, and fair in their decision-making

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A background in debt collection, military, police force, prison service or security would be a benefit

What’s on Offer

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Basic salary of £25,400 per annum

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Uncapped commission and bonus potential (OTE £50,000+)

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Company vehicle and fuel card

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All business expenses covered

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Smartphone and technology provided

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Flexible working hours and home/field-based autonomy

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Pension scheme and life assurance

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28 days of paid annual leave

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Full training and court certification included

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Career development opportunities through a dedicated Enforcement Training Academy

Training and Development
The company’s industry-leading Enforcement Training Academy delivers comprehensive classroom, remote, and practical training. The programme is built on behavioural science principles and decades of operational experience, giving new agents the skills and confidence to manage even the most challenging cases with professionalism and integrity.

Next Steps
This is an excellent opportunity for individuals seeking a new challenge, career change, or the chance to work in a role that combines autonomy, public service, and strong financial rewards.

Interested applicants are encouraged to apply now to begin their journey with one of the most respected names in the enforcement industry