Consultant name: Matt Soulsby

Job reference: 000

Date posted: 13/05/2024

We are recruiting for a Training Operations Manager (UAV / Drone Training) to head up the training department of a successful and established commercial UAV company. The role will be provide drone operation and pilot training to multiple clients on the various UAV products plus oversight and management of legal and compliance processes within the training schedule. The role is based from the West Yorkshire office but will involve travel across the UK on occasion. The position is a permanent role Mon-Fri circa 40 hours per week. Basic salary up to 55k. Mileage and travel expenses paid (inc co. credit card). 26 days holiday plus stat. Healthcare and sick pay package available after probation.

Drone Training Manager description:
To develop and maintain a comprehensive and up-to-date training curriculum, enforce strict compliance with regulatory standards throughout
Lead the training team to ensure they achieve their SLA training objectives
Develop, update, and maintain all training materials and curricula for drone operations ensuring content and delivery is within CAA requirements and legislation. Conduct regular assessments to evaluate the effectiveness of training programs.
Ensure zero non-conformities in internal audits. Maintain up-to-date operational authorisations, renewing them annually and ensure all internal pilots are completing refresher training and maintaining flight hours and all demo drones are maintained
To develop and maintain training literature and digital guides on the correct use of specialist equipment and/or to help demonstrate good skill techniques for all core products with certified exams
To investigate any safety-related incident that occurs during a Course or Practical Flight Assessment. Provide a structured management approach to control safety risks in operations with all paperwork up to date and risks managed and reported.
To review all Course Instructors and Flight Examiners in the performance of their training and assessment activities.
To ensure a high standard of training is provided across the customer base, to review training policy and processes and to ensure all training operations are ins cope with CAA and other such legal requirements

Requirements:
Min 5 years in a customer facing management role in the drone industry Experience in Safety Management Systems
GVC holder
Full driving License
Customer Focused and Client facing
Have excellent communication skills in respect of the trainers & examiners within the company and client side instruction
Willing to develop and grow within the position as the team expands
Fully conversant with current and potential future CAA regulations
Hold a genuine interest in UAV/Drone technology with a view to share working knowledge in the field to ensure correct operation of the equipment