Field Service Engineer, Redditch, UK

The Opportunity
We're currently recruiting a Field Service Engineer to join a growing engineering team, supporting customers across the Redditch region.
This is a fantastic opportunity for a hands-on engineer who enjoys varied, autonomous work, building relationships with customers while maintaining high-quality service standards.

Key Responsibilities

• Carry out planned preventative maintenance (PPM) and reactive repairs on materials handling equipment
• Diagnose faults using electrical and mechanical troubleshooting skills
• Complete accurate service reports, documentation, and parts management
• Deliver excellent customer service on-site, acting as a company ambassador
• Identify upsell opportunities and additional work where appropriate
• Ensure full health & safety compliance at all times

About You
We're looking for candidates with a strong engineering mindset and practical experience, ideally from one of the following backgrounds:

• Automotive / Vehicle Technician
• HGV / Plant / Forklift Engineering
• Agricultural or Military Engineering

You'll also have:

• Solid mechanical and electrical fault-finding skills
• Experience working in a field-based or customer-facing role
• The ability to work independently and manage your own schedule
• A full UK driving licence

What's in It for You

• Competitive base salary + overtime paid at enhanced rates
• Company vehicle (fully equipped)
• Ongoing training and development opportunities
• Stable, long-term career in a high-demand engineering sector
• Supportive team environment with strong progression potential

Key Skills

• Fault finding & diagnostics
• Time management & organisation
• Customer service & communication
• Problem-solving
• Initiative & teamwork

Guidant, Carbon60, Lorien & SRG - The Vertage Group Portfolio are acting as an Employment Business in relation to this vacancy.