Account Manager

Account Manager, Poole, £35,000

As an Account Manager, you’ll play a crucial role in managing and growing a portfolio of customer accounts, ensuring first-class service while identifying opportunities to increase revenue. You’ll work closely with key stakeholders across the business, developing strong relationships and providing tailored solutions to meet customer needs.

Background & Benefits

With a strong reputation in the industry, our client has experienced significant growth, expanding both headcount and revenue. They prioritise a dynamic, supportive work environment, offering a range of benefits including regular team-building events, performance-based bonuses, and a collaborative culture that fosters career development.

Joining as an Account Manager, you’ll enjoy working in a professional and friendly team, with opportunities to make a real impact.

As an Account Manager, you will:

Manage a portfolio of customer accounts, building strong relationships and identifying growth opportunities.

Handle customer enquiries, quotes, and complaints efficiently, ensuring a high standard of service.
Schedule outbound calls and appointments to support business development and maintain accurate CRM records.
Collaborate with internal teams to streamline processes and ensure smooth business operations.
Monitor customer feedback and Net Promoter Scores (NPS) to drive continuous improvement.
The Account Manager will be able to demonstrate:

Proven experience in sales or account management within B2B or B2C environments.
Confident in selling through phone and virtual meetings, with strong negotiation and persuasion skills.
Commercially astute, able to analyse data and make informed business decisions.
Skilled in building and maintaining strong customer relationships with a proactive approach.
To be considered for this Account Manager opportunity, submit your CV to Dominika or Ellie at Rubicon by applying directly to this advert