Administrator (12 months fixed term - Maternity)

Administrator (12 months fixed term – Maternity)
Location: Hillington, Glasgow
Salary: £25,936 per annum + Benefits!
Contract: 12 months fixed term – Maternity
Hours: 40 Hours (8am - 5pm) Monday to Friday
Benefits: 25 days annual holiday, plus 8 stats, Pension and Sick pay!
Join a Business That Powers the Nation
At IQA Group, we don’t just support infrastructure we help build it!
From telecoms and renewables to power networks and commercial electrical contracting, we’re a trusted name in complex projects that keep the UK connected and moving.
With over 200 employees across Glasgow, North Wales, Newcastle and Liverpool, we’re proud of our expertise, reputation, and growth.
We are now recruiting for an Administrator to join our team on a FTC basis for 12 months.
You will provide efficient and effective administration and customer service support to business units within Internal Mains and LV Jointing.
This role will involve working closely with one of our main clients.
In addition to this, as our Administrator you will be specifically responsible for:

• Monitoring and managing multiple email inboxes and collate information on various job trackers
  
• Communicating via email with the Client, in a polite and professional manner
  
• Making outbound calls to customers to arrange programme dates for electrical works
  
• Receiving inbound calls from customers with queries
  
• Diary planner management for several operational employees
  
• Monitoring daily defect sheet report and book in repairs where required
  
• Raising and completing purchase orders using Microsoft NAV for operatives and suppliers
  
• Invoice processing for suppliers and subcontractors
  
• Populating job details on billing registers
  
• Populating and sending operative’s weekly whereabouts to clients
  
• Mail merge correspondence
  
• Any other duties as identified and required to meet the needs of the business
  In order to be successful in this role you must have:
  
• Professional telephone manner with excellent customer service experience
  
• Professional and accurate writing skills, particularly email communications
  
• Ability to communicate clearly, concisely, and persuasively, both verbally and in writing
  
• Experience of using Microsoft Office Suite – Word, Excel and NAV
  
• Strong Interpersonal skills and ability to build relationships quickly
  
• Ability to work well under pressure and meet deadlines in a fast paced environment
  
• Ability to work on own initiative and to act as an effective team member
  
• Must have previous experience of undertaking a similar administrative role
  
• Experience within the Utilities industry is desirable.
  Ready to make a real impact on high-profile projects
  Apply now and take the next step in your commercial career with IQA Group.
  No agencies please