Agresso Support L3

Luton
1 year ago
Applications closed

We are partnered with a reputable global consultancy that are looking for an Agresso Admin and Support contractor to work on a very exciting LONG-TERM PROJECT in the AVIATION sector.

Role: Agresso Support L3

Rate: Up to £500 per day (inside IR35)

Location: Luton, UK

Style: Hybrid

Duration: 6 months (initially – view to extend)

Role description:

To provide Operational support for the Agresso system and manage Service requests and user issues raised through ServiceNow.

Key responsibilities:

  • Provide operational support for the Unit 4 Agresso

  • To manage and administer the Agresso modules, including; common, logistics, planner, financials, commitment accounting, and system administrator.

  • Managing the financial systems helpdesk by responding to helpdesk queries via Service desk portal. Ensuring tickets are responded to within SLA requirement and providing technical assistance for questions and problems.

  • Ensure configuration requests to the Chart of Accounts are processed quickly and accurately.

  • Assist and support with complete data reconciliations to ensure system integrity

  • Ensure all month-end and year-end system processes are completed in line with critical deadlines across core systems.

  • Develop constructive working relationships with members of the Finance L2 and Finance L3 teams and finance users.

  • To manage the system structure based on the finance reporting requirements, ensuring the integrity of the system with strong financial controls.

  • To manage the chart of accounts, account rules, account groups, related analysis codes, products, attribute relations and document types.

  • To provide day to day system support, ensuring that service and operational efficiency are maximised, setting appropriate service standards, ensuring that system is both resilient and robust.

    Key skills/knowledge/experience:

  • Relevant systems experience in Agresso 2nd/3rd line support

  • Knowledge of business processes and terminology of Unit 4 Agresso

  • (Preferable) Experience in Airline Domain

  • Analytical and creative skills are essential to produce solutions or strategies for the development of robust integrated financial systems. High Application form & interview

  • The candidate must be able to show a very high level of computer literacy, with experience in the use of Excel, Word, Agresso Business World and complex computer-based financial ledger systems.

  • Experience in using exceptional interpersonal, oral and communication skills are a prerequisite of the post, including persuasive skills and conveying technical systems issues to finance staff.

  • Ability to work to meet deadlines

  • Methodical approach with excellent planning and organisational skills

  • Process-driven with a hands-on attitude

    If you are interested and have the relevant experience, please apply promptly and we will contact you to discuss it further.

    Yilmaz Moore

    Senior Delivery Consultant

    London | Bristol | Amsterdam

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