Agresso Support L3

Luton

1 year ago

Applications closed

We are partnered with a reputable global consultancy that are looking for an Agresso Admin and Support contractor to work on a very exciting LONG-TERM PROJECT in the AVIATION sector.

Role: Agresso Support L3

Rate: Up to £500 per day (inside IR35)

Location: Luton, UK

Style: Hybrid

Duration: 6 months (initially – view to extend)

Role description:

To provide Operational support for the Agresso system and manage Service requests and user issues raised through ServiceNow.

Key responsibilities:

Provide operational support for the Unit 4 Agresso
To manage and administer the Agresso modules, including; common, logistics, planner, financials, commitment accounting, and system administrator.
Managing the financial systems helpdesk by responding to helpdesk queries via Service desk portal. Ensuring tickets are responded to within SLA requirement and providing technical assistance for questions and problems.
Ensure configuration requests to the Chart of Accounts are processed quickly and accurately.
Assist and support with complete data reconciliations to ensure system integrity
Ensure all month-end and year-end system processes are completed in line with critical deadlines across core systems.
Develop constructive working relationships with members of the Finance L2 and Finance L3 teams and finance users.
To manage the system structure based on the finance reporting requirements, ensuring the integrity of the system with strong financial controls.
To manage the chart of accounts, account rules, account groups, related analysis codes, products, attribute relations and document types.
To provide day to day system support, ensuring that service and operational efficiency are maximised, setting appropriate service standards, ensuring that system is both resilient and robust.

Key skills/knowledge/experience:
Relevant systems experience in Agresso 2nd/3rd line support
Knowledge of business processes and terminology of Unit 4 Agresso
(Preferable) Experience in Airline Domain
Analytical and creative skills are essential to produce solutions or strategies for the development of robust integrated financial systems. High Application form & interview
The candidate must be able to show a very high level of computer literacy, with experience in the use of Excel, Word, Agresso Business World and complex computer-based financial ledger systems.
Experience in using exceptional interpersonal, oral and communication skills are a prerequisite of the post, including persuasive skills and conveying technical systems issues to finance staff.
Ability to work to meet deadlines
Methodical approach with excellent planning and organisational skills
Process-driven with a hands-on attitude

If you are interested and have the relevant experience, please apply promptly and we will contact you to discuss it further.

Yilmaz Moore

Senior Delivery Consultant

London | Bristol | Amsterdam

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