Agresso Support L3

We are partnered with a reputable global consultancy that are looking for an Agresso Admin and Support contractor to work on a very exciting LONG-TERM PROJECT in the AVIATION sector.

Role: Agresso Support L3

Rate: Up to £500 per day (inside IR35)

Location: Luton, UK

Style: Hybrid

Duration: 6 months (initially – view to extend)

Role description:

To provide Operational support for the Agresso system and manage Service requests and user issues raised through ServiceNow.

Key responsibilities:

• Provide operational support for the Unit 4 Agresso
  
  
• To manage and administer the Agresso modules, including; common, logistics, planner, financials, commitment accounting, and system administrator.
  
  
• Managing the financial systems helpdesk by responding to helpdesk queries via Service desk portal. Ensuring tickets are responded to within SLA requirement and providing technical assistance for questions and problems.
  
  
• Ensure configuration requests to the Chart of Accounts are processed quickly and accurately.
  
  
• Assist and support with complete data reconciliations to ensure system integrity
  
  
• Ensure all month-end and year-end system processes are completed in line with critical deadlines across core systems.
  
  
• Develop constructive working relationships with members of the Finance L2 and Finance L3 teams and finance users.
  
  
• To manage the system structure based on the finance reporting requirements, ensuring the integrity of the system with strong financial controls.
  
  
• To manage the chart of accounts, account rules, account groups, related analysis codes, products, attribute relations and document types.
  
  
• To provide day to day system support, ensuring that service and operational efficiency are maximised, setting appropriate service standards, ensuring that system is both resilient and robust.
  
  Key skills/knowledge/experience:
  
  
• Relevant systems experience in Agresso 2nd/3rd line support
  
  
• Knowledge of business processes and terminology of Unit 4 Agresso
  
  
• (Preferable) Experience in Airline Domain
  
  
• Analytical and creative skills are essential to produce solutions or strategies for the development of robust integrated financial systems. High Application form & interview
  
  
• The candidate must be able to show a very high level of computer literacy, with experience in the use of Excel, Word, Agresso Business World and complex computer-based financial ledger systems.
  
  
• Experience in using exceptional interpersonal, oral and communication skills are a prerequisite of the post, including persuasive skills and conveying technical systems issues to finance staff.
  
  
• Ability to work to meet deadlines
  
  
• Methodical approach with excellent planning and organisational skills
  
  
• Process-driven with a hands-on attitude
  
  If you are interested and have the relevant experience, please apply promptly and we will contact you to discuss it further.
  
  Yilmaz Moore
  
  Senior Delivery Consultant
  
  London | Bristol | Amsterdam