Customer Service Administrator

We are a leading provider of solar panels, battery storage, and heat pumps, helping homeowners switch to sustainable energy. We are looking for a motivated Telesales & Customer Service Representative to join our team.
Position Overview
You will handle customer calls, manage warm leads, and make 30-50 calls per day to introduce our renewable energy solutions. Additionally, you'll schedule site surveyors, follow up with customers, and assist in closing sales.
Customer Service Administrator - Key Responsibilities:

• 
  Warm Leads – Make 30 - 50 calls daily to potential customers. Follow up and convert them into appointments.
  
• 
  Scheduling – Manage site surveyor appointments efficiently.
  
• 
  Customer Service – Handle inbound calls, answer questions, and resolve issues.
  
• 
  Sales Support – Provide information to help close deals.
  
• 
  Admin & CRM – Maintain accurate records of customer interactions.
  

Customer Service Administrator - Requirements:

• 
  Experience in telesales and customer service, preferably in renewable energy.
  
• 
  Strong communication and persuasion skills.
  
• 
  Organized & tech-savvy, familiar with CRM systems.
  
• 
  A team player, adaptable, and eager to learn.
  

Customer Service Administrator - What We Offer:

• 
  Comprehensive training on renewable energy solutions.
  
• 
  Competitive salary with performance bonuses.
  
• 
  Career growth opportunities as we expand.
  
• 
  Supportive team environment focused on sustainability.
  

UK-based applicants only. If you're passionate about renewable energy, apply now