Director of Operations

Director of Operations

Location: Blue Star House, Brixton

We operate agile working (min 2 days a week in the office, including Wednesdays)

About Us

Housing for Women is a registered charity and independent housing association. We champion female empowerment by providing and promoting affordable homes for women and gender-specific support services. Since 1934, we have been working to build a more equal society for women, a world where everyone has a safe roof over their head regardless of circumstance, where violence against women is no longer tolerated.

We are now looking for a Director of Operationsto join us on a fixed term, full-time basis. We offer flexibility on hours e.g. 4 days a week/compressed hours for the right candidate.

The Benefits

• Salary of £105,000 per annum pro rata
  
• Attractive pension scheme
  
• Perkbox
  
• Buying and selling annual leave
  
• Health Shield
  
• Season ticket loan
  
• Subsidised gym membership
  
  The Role
  
  This is an excellent opportunity for an experienced executive to join our dedicated team and make a real impact on the lives of women in need.
  
  We have been on a journey of significant change, and we are looking for someone who can help us to stabilise services and continue this journey.
  
  You will have an ambition to succeed, with a desire to deliver good quality services to customers in an increasingly challenging operating environment with limited resources. In this rewarding role, you will have the opportunity to establish stability and develop a committed team in a values-driven organisation that is dedicated to empowering women and creating safer, more inclusive communities.
  
  As part of the Executive Team, you will be supporting the CEO to deliver the strategic plan and you will lead a culture of continuous improvement, customer focus and collaborative working across your directorate.
  
  So, if you want to use your expertise to help create a better future for women, read on and apply today!
  
  About You
  
  To be considered for the role of Director of Operations, you will need:
  
  
• Substantial experience of strategic change management and leadership
  
• Substantial experience as a director within a social housing environment or similar
  
• Significant experience of Housing Services, customer service delivery and complaints resolution
  
• Significant experience of Asset and Estate management service delivery
  
• Degree level or equivalent
  
• Demonstrable evidence of developing and delivering a positive performance/continuous improvement culture in a service delivery setting
  
• Demonstrable experience of managing large/complex budgets
  
• Strong ICT skills, excellent verbal and written communication skills and strong numeracy
  
• Persuasive presentation skills
  
  Closing Date: 6 June 2025 at 5:00 PM – NB: we reserve the right to close this vacancy once we have received sufficient applicants for shortlisting
  Shortlisting: w/c 9 June 2025
  Interviews: 16 June 2025