Drivers Mate/Assistant | Collection & Deliveries - Dundee

Role: Drivers Mate / Drivers Assistant - Self Employed

Hours:Full Time and/or Weekends

Start Date: ASAP

Contract: Indefinite

Location: Collections & Deliveries across Dundee

OVERVIEW

What We’re Looking For

We are seeking a reliable and hardworkingDriver’s Mate / Driver’s Assistantto support our Delivery and Collection Teamoperations. You will assist the Delivery Driver with the loading, unloading, and transportation of goods, ensuring excellent customer service and safe handling of items. This role involves working withcharity shops or retail white goods, such as furniture, electrical appliances, and household items.

Key Responsibilities

• Assist the driver withloading and unloadingof deliveries and collections.
• Safelyhandle and transportfurniture, appliances, and other goods.
• Provideexcellent customer servicewhen delivering to charity shops or customers.
• Ensure all items aredelivered in good conditionand placed as required.
• Navigate routesand assist with directions when needed.
• Help maintain aclean and safe vehicleand warehouse/storage areas.
• Followhealth and safety procedures, including manual handling techniques.
• Complete basic paperwork and records for deliveries and collections.
• Assist inrecycling or disposing of unwanted itemsas per company policies.

• Teamwork:You’ll work alongside a friendly removals crew to help clients move locally and across the UK.
• Hands-On:From packing and loading white goods/charity items, to installing and cleaning packaging, no two days will be the same.
• Customer Care:You’ll play a key role in making the day as smooth and stress-free as possible for clients and customers.
• Learning on the Job:Full training will be provided, so you’ll feel confident in every part of the role.

Requirements

Key Requirements:

• UK Work Eligibility:All kust have the Right to Work in the UK
• Vetting:All applicants must hold or pass a Criminal Record Check.
• Navigation Skills:Ability to navigate effectively, using maps or GPS systems to plan routes and deliver goods efficiently.
• Customer Service:Strong communication and interpersonal skills to interact with donors, recipients, and team members professionally and courteously.
• Organisational Skills:Ability to manage collections, deliveries, and documentation, keeping track of schedules, inventory, and donations.
• Problem Solving:Ability to quickly resolve issues such as unexpected delays or changes in delivery/pickup plans.
• Physical Fitness:Ability to load, unload, and lift boxes or items (often requiring manual handling and heavy lifting).
• Time Management:Ability to prioritise tasks and meet deadlines, ensuring that collections and deliveries are completed on time.

Key Person Requirements:

• Reliability:Punctual and dependable, with a strong sense of responsibility to ensure goods are delivered and collected as scheduled.
• Trustworthy:Ability to handle donations and valuable items with care and honesty, ensuring all items are accounted for.
• Friendly and Approachable:A positive, friendly attitude towards donors, recipients, and colleagues, representing our and our clients values well.
• Team Player:Willing to work collaboratively with other staff members, both in the van, our and our clients operations.
• Self-Motivated:Ability to work independently when needed, using initiative to manage your workload and handle challenges.
• Flexible:Willingness to adapt to changing schedules, tasks, and locations as required.
• Compassionate:A genuine interest in and a passion for supporting the community or those in need.
• Attention to Detail:Ensuring all items are accurately documented, handled carefully, and the vehicle is kept clean and well-organized.
• Flexibility:You must have full time availability across the week, which will include weekend working.

Benefits

Why Join Us?

Earn competitive compensation for each parcel delivered or collected, not just per drop, and benefit from highly subsidised van hire rates, up to 150% cheaper than competitors. With flexible start dates and exclusive routes tailored to you, enjoy consistent, multi-drop routes within local delivery areas. Receive thorough training and continuous support, working efficiently with optimised routes designed for maximum productivity. Get paid reliably on a monthly basis directly to your bank account, while securing long-term opportunities for sustained professional growth. Increase your income over time with additional delivery rounds and benefit from our internal promotion system, underscored by a strong commitment to diversity and inclusion.

Keywords:

Barnardo's, Oxfam, The Red Cross, Save the Children, Cancer Research UK, British Heart Foundation, Age UK, Mind, NSPCC, ActionAid, Alzheimer's Society, Macmillan Cancer Support, Crisis, RSPCA, WWF UK,Speedy Freight, AIT Home Delivery, Delivery App, Courier Exchange, AO.com, Currys, M&H Carriers, Duo Delivers, 2 Man Home Delivery Ltd (2MHD), Deliver Clever, Marks Electrical, Euronics, Appliance City, Hughes, Currys, John Lewis, Coolblue, Harvey Norman, Armed Forces, Multi-Drop Parcel Delivery Driver, Multi-Drop Express Parcel Courier, Multi-Drop Last-Mile Delivery Driver, Multi-Drop Same-Day Parcel Delivery Driver, Multi-Drop Next-Day Parcel Delivery Driver, Multi-Drop International Parcel Courier, Multi-Drop Bulk Parcel Delivery Driver, Multi-Drop Small Package Courier, Multi-Drop Package Handler Driver, Multi-Drop Retail Parcel Delivery Driver, Multi-Drop Residential Parcel Delivery Driver, Multi-Drop Business Parcel Courier, Multi-Drop Overnight Parcel Delivery Driver, and Multi-Drop Scheduled Parcel Delivery Driver, City Centre, Old Aberdeen, West End, Tillydrone, Aberdeen Harbour, Torry, Kincorth, Nigg, Bridge of Don, Cults, Kingswells, Balnagask, Woodside, Peterculter, Mastrick, Sandyhill, Dyce, Altens, Garthdee, Bucksburn, Seaton, Heathryfold, Cove Bay, Charleston, Findon, Stonehaven, Inverurie.

About us

b-spokes is one of the largest independent delivery companies headquartered in the UK, specialising in last-mile deliveries across Scotland and the North of England. Our strategic partnerships extend to national and international brands. With a network spanning multiple managed operational sites, a comprehensive fleet of over 300+ vans, and a consistent delivery volume of 30,000 parcels per day, b-spokes is established as the go-to delivery service partner in the UK.

Since our inception in 2009, b-spokes has been unwaveringly dedicated to fostering a corporate relaxed culture characterised by integrity, diligence, and mutual respect. Our commitment to excellence is reflected not only in our operational efficiency but also in our conscientious approach to environmental sustainability.

Our core values serve as the driving force behind every aspect of our operations. They are the cornerstone of our commitment to solidifying our reputation as the preferred employer and last-mile delivery experts within the industry.

At b-spokes, we embrace diversity in all its forms. We value the unique perspectives and contributions of individuals from ethnic and minority backgrounds, as well as those with military experience, LGBTQ+ individuals, and people of all gender identities. We believe that our differences make us stronger as a team and enable us to better serve our diverse customer base. We are committed to creating an inclusive and supportive work environment where everyone feels respected, valued, and empowered to succeed.

Proud Bronze Award Recipient – Armed Forces Covenant

We are honored to have been awarded the Bronze Medal from the Armed Forces Covenant, recognising our commitment to supporting the armed forces community. In addition, we welcome applications from veterans, reservists, their families, as well as those from the NHS and Fire Service. We are dedicated to fostering an inclusive workplace that values the diverse skills and experiences these individuals bring.

b-Spokes Deliveries:Tailored Delivery Solutions by the UK's Last-Mile DeliveryExperts