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Floor Manager

West End
5 days ago
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Floor Manager | Oxford Street | Salary up to £36,000 |Flagship

Every retailer talks about how important their company culture is. Our client really means it.
You'll be operating in the UK's highest Turnover store on Oxford Street, ensuring that developing, empowering and encouraging talent in your store will be top of the agenda. In return, you'll get the development you need to be even more effective. And you'll be part of a business that, as other candidates we've placed have told us, really is a refreshing, rewarding place to be. You'll already have experience working in London, Ideally in flagship or high turnover stores.

As Floor Manager, your responsibilities will include:
Support and motivate the in-store team on a day-to-day basis to achieve the store's targets by identifying and maximising on opportunities to achieve and surpass KPIs, whilst setting the example in exemplary customer service
Having a strong retail floor presence, educating and influencing the store, as well as ensuring back-of-house activities enable the store's successful commercial execution
You will be trained thoroughly in our hand-crafted luxury product to become an expert. With the support from the regional sales manager, you will nurture and develop your team to unlock their full potential and support their successionAs a Floor Manager you'll have:
Proven experience in driving sales and profitability in a flagship store
Experience in managing large teams and sales turnover
A passion for driving a culture of exemplary customer service
An ability to understand the importance of local and global business strategy, and can translate this in to the delivery of store, regional and division KPIs
Experience in using data to identify trends, issues and root causes, and has the ability to take action to deliver when such opportunities are identified
Strong communication skills in order to establish and coach a high performing team
The ability to be adaptable and flexible to changing business needs
A positive, can-do attitude with a contagious enthusiasm for the brands product and core valuesWhat's in it for you?

A genuine opportunity to progress as they are opening more stores in London
Opportunity to travel into Europe when training
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Floor Manager | Oxford Street | Salary up to £36,000 | Flagship

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