Housing Options Officer

Taunton

11 months ago

Applications closed

Related Jobs

View all jobs

Residential Surveyor (non-lender)

Part Time Sales Consultant

Legal Assistant – Damage Claims Portal Team

Regional Sales Manager

Description

Our local government clients in Summerset seek a Housing Options Officer with a wealth of experience in a housing options team environment. Your expertise in making legal decisions under the Housing Act 1996 Part VII and knowledge of the Homeless Reduction Act, prevention, relief, and main duty components will be crucial. You will provide advice, information, and assistance to applicants who are homeless or at risk of homelessness, playing a vital role in our team.

Responsibility

The role of Housing Options Officer is not just about fulfilling responsibilities but also about personal growth. You can work and support specialist areas such as Refugees, P2i (young people), Domestic Violence, etc. You will also be instrumental in helping applicants explore their housing options and find suitable accommodation that meets their needs. The role will also involve working with various partners and agencies to prevent and reduce homelessness in the community, providing a platform for your professional development and growth.

Essential Qualifications

GCSE Grade (or equivalent) in English Language and Mathematics.
HNC and/or HND level qualification or equivalent level of experience.
Advanced – Microsoft Office, Word, Excel, Outlook, social media, and CRM.

Qualifications, Knowledge & Experience Requirements - Criteria-to be Tested at Shortlisting.
A key requirement for this role is considerable knowledge of housing and homelessness legislation and of delivering housing access and homelessness services.
Knowledge of Part 7 of the 1996 Housing Act and The Homelessness Act 2002.
Extensive knowledge of the Housing Act 1996 Part VII, Homelessness Reduction Act 2017 and demonstrable evidence of working within a housing options team under the homelessness statutory framework.
Desirable qualifications and experience include a good understanding of Homelessness legislation (Housing Act 1996, Homelessness Act 2002, Suitability Order 2012, Homelessness Reduction Act 2017).
Landlord and tenant law. Desirable
Knowledge of the options available to homeless or at risk of homelessness.
Knowledge of Data Protection.
Equality and diversity issues and understanding the relevance of a housing advice service.
Practical written and verbal communication Essential
Ability to build and maintain good working relationships. Essential
Negotiating skills.
Ability to deal inventively and sensitively with a wide range and spectrum of people in wildly varying circumstances. Essential.
Ability to establish and manage realistic applicant expectations.
Resourceful, solution-focused, persuasive and skilled in overcoming barriers.
Ability to prioritise workload, manage time effectively and meet deadlines.
Ability to manage a diverse caseload effectively where detailed and complex investigations are required, working with precision and attention to detail.
Maintaining accurate, detailed, and timely case notes and other evidence-based records.
Ability to work as part of a team, be flexible, use initiative and work with limited supervision.
Good organisational and administrative skills.
Experience working within a Housing Options team.
Experience working in a housing association, local authority housing department or similar organisation.
Experience in dealing with the public, particularly vulnerable applicants.
Experience working in effective partnerships, which has led to positive solutions.

Essential Compliance Requirements
Five Years of References.
The role requires an Enhanced DBS.
A pre-engagement screening is mandatory for this role. Please be prepared for this additional step in the application process.

Diamond Blaque Group, a leading public sector provider, is acting as an employment agency for this vacancy. Our organisation is deeply committed to fostering an environment of equal opportunity and diversity in the workplace

Subscribe to Future Tech Insights for the latest jobs & insights, direct to your inbox.

Industry Insights

Discover insightful articles, industry insights, expert tips, and curated resources.

Feb 3, 2026

Jobs

What Hiring Managers Look for First in UAV Job Applications (UK Guide)

Whether you’re aiming for roles in UAV design, robotics/controls engineering, autonomy & computer vision, flight test & certification, embedded systems, operations, ground control software, systems integration or regulatory compliance, the way you present yourself in an application can make or break your chances — and that often happens before the hiring manager reads past your first few lines. In the UK UAV/jobs market, recruiters and hiring managers scan applications rapidly. They look for relevant experience, measurable delivery, technical credibility, domain awareness and safety/regulatory understanding — often making a decision within the first 10–20 seconds. This guide breaks down exactly what hiring managers look for first in UAV applications, why those signals matter, and how to structure your CV, portfolio and cover letter so you get noticed — not filtered out.

Jan 24, 2026

Education

The Skills Gap in UAV Jobs: What Universities Aren’t Teaching

Unmanned Aerial Vehicles (UAVs) — commonly known as drones — are among the fastest-growing technologies globally. From infrastructure inspection and agriculture to emergency response, surveying, logistics and defence, UAVs are transforming how organisations gather data, deliver services and improve efficiency. In the UK, demand for UAV professionals is increasing rapidly. Yet despite a growing number of graduates with engineering, robotics or aerospace backgrounds, employers continue to report a persistent problem: Many graduates are not ready for real UAV jobs. This is not a reflection of intelligence or academic effort. It is a widening skills gap between what universities teach and what employers actually need in the UAV sector. This article explores that gap in depth — what universities do well, where programmes fall short, why the divide exists, what employers actually want, and how jobseekers can bridge the gap to build a successful career in UAVs.

Jan 18, 2026

Jobs Careers

UAV Jobs for Career Switchers in Their 30s, 40s & 50s (UK Reality Check)

UAVs (drones) have moved far beyond hobby flying. In the UK, they are now used every day for surveying, infrastructure inspection, construction progress, environmental monitoring, emergency response, film production, agriculture, offshore work & security. That growth has created a wide range of UAV job opportunities — and many of the most realistic routes into the sector are well suited to career switchers in their 30s, 40s & 50s. This article gives you a straight UK reality check on UAV careers: what roles genuinely exist, what training you really need, how long it takes to become employable, where the money is, what employers actually look for & whether age matters (usually far less than people assume).