Housing Project Worker

Housing Project Worker
Loughborough
£24,030 - £24,513 per annum
Here at NCHA we have a fantastic opportunity for the right person to join our friendly and supportive team within Care & Support as Housing Project Worker
William Lyon Court (Loughborough, Leicestershire) is a Homeless Service for 13 single people aged 18 - 25. We support all tenants in managing their tenancy with us and also assist with looking for independent accommodation.
The Project is staffed Monday- Friday 9am 4.30pm. Please note there will be occasions when you may have to lone work.
The team of Support Workers inform referral agencies about vacancies and give advice about the suitability of potential referrals. You will interview applicants and complete risk and needs assessments, discussing applications and allocations with the Scheme Manager.
You will assist with the move-in process, ensuring that new tenants are aware of their rights and responsibilities and relevant management procedures. Assist tenants with housing benefit applications, repairs reporting, and other tenancy management issues. Maintain regular contact with individual tenants and ensure that they keep to the terms of their tenancy agreement. Assist the Scheme Manager to consult with the tenants as a group and manage scheme arrears, repayment plans with individual tenants. Signpost tenants to agencies that offer support on issues such as health, substance misuse, education employment and training.
You will also assist in maintaining a safe and healthy environment for tenants and staff and maintain appropriate records, comply with current infection control policies and procedures and complete relevant H&S training.
In addition to the above, you will use your compassionate nature to support them to feel valued and to avoid anti-social behaviour issues within the scheme and ensure health and safety regulations and practices are monitored.
As we all know record keeping is key so you will be expected to use your functional IT skills to update tenancy records and support plans. You will also support with repairs reporting and other tenancy management issues.
You will use your can-do attitude and persuasion skills to encourage the tenants integrate into society and eventually be ready to move on. This means you’ll frequently be liaising with other choice based letting schemes or landlords to ensure realistic move-on and move-in options for tenants. The wealth of knowledge you have of housing will shine here!
What we require
We are looking for someone who is friendly, empathetic and supportive. You will have knowledge of the benefits system and have an essential understanding of IT systems.
Looking for a work life balance?
This role is 18.5 hours a week, the hours and days of working can be negotiated with the scheme manager in line with the needs of the service.
You can walk away each day knowing you are helping them build the foundations for a bright future. Everyone deserves that don’t you think?
Great Services, Support and Advice is the key…
Over to you – click apply and show us why you are suitable!
Please note that we are not currently offering visa sponsorship.
As an Equal Opportunities and Disability Confident Employer, NCHA welcomes applications from all suitably qualified candidates including those from Black, Asian and minority ethnic groups and disabled candidates. As part of our LGBT Allies Programme, we also welcome applications from members of the LGBT community and encourage inclusivity in the workplace. Male Support Workers are currently under-represented in this area and we particularly welcome suitable applications