Hub Operator - Skyports Hub Operator Programme

Skyports

Nationwide

8 months ago

Applications closed

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Customer Experience Coordinator

Skyports is recruiting Hub Operators (HOs) under our Skyports Hub Operator Programme (SHOP). This role supports drone flight operations by ensuring the aircraft, launch sites, and ground processes run smoothly and safely. You’ll be working closely with Remote Pilots and other team members to deliver drone services across delivery, inspection, and surveillance missions. This is flexible, project-based work. You choose which deployments you want to support. Project length can range from 1 week to 8+ weeks. We expect you to take part in at least 2–3 projects each year, but you’re welcome to do more. With operations running around the world, there are always opportunities to get involved and support our ground teams.

Key responsibilities include:

Set up and secure drone landing and take-off points (TOLPs)
Carry out basic aircraft maintenance (Level 1) and battery management
Assist with launch, monitoring, and recovery of flights
Maintain visual line of sight with the aircraft when required
Watch out for environmental or safety hazards and report them
Ensure proper logbook and maintenance record-keeping
Support the team with kit handling and refueling
Keep your ground procedures and documentation knowledge up to date
Complete refresher training as needed before deployments

You may be required to travel domestically or internationally for deployments. Full training will be provided before you begin.

About you

We’re looking for people who are:

Safety conscious, with a calm and focused approach
Comfortable working outdoors and in varied environments
Happy to travel and be away from home on deployments
Practical and hands-on with kit and tools
Good communicators and team players
Reliable, punctual, and detail-focused
Physically able to manage drone and battery handling tasks

You do not need a drone license. This is a ground-based role, and full training is provided. You must be based in the UK.

Interview Process

Apply for the Role
Submit your application through a link.
Video Introduction
You’ll be asked to record a short 60-second video introducing yourself and explaining why you want to join the programme.
Training Day Invitation
If selected, you’ll be invited to attend an in-person training day where we assess your practical skills and team fit.
Offer
If you pass the training day, you’ll be offered a role as a Hub Operator.

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