Internal Account Manager

Location: Sittingbourne, Kent
Salary: £30,000–£33,000 + Performance Bonuses (OTE £35k+)
Hours: Monday to Friday, 8am–5pm (1-hour lunch)
Type: Full-Time, Permanent

Ready to join a company where enthusiasm meets opportunity? Our client, a nationwide distributor of sign-making materials and systems, is expanding their internal sales team. If you're customer-focused, relationship-driven, and thrive in a lively but focused office environment, this could be the perfect fit.

Why This Role Stands Out:

• You'll be joining a supportive and collaborative sales team with a strong sense of purpose
  
  
• The atmosphere is positive, relaxed when it counts, and focused when it matters
  
  
• Led by an energetic sales manager who's passionate about proactive customer care and team development
  
  What You’ll Be Doing:
  
  
• Act as the first point of contact for incoming customer enquiries via phone, email, and online
  
  
• Proactively reach out to existing and lapsed accounts to promote products and generate new opportunities
  
  
• Identify and maximise upselling and cross-selling potential across the product range
  
  
• Maintain accurate sales records and use the CRM to track activity
  
  
• Collaborate with field sales, warehouse, and purchasing teams to ensure smooth order fulfilment
  
  
• Work to meet and exceed sales targets and KPIs
  
  Requirements
  
  
• Proven experience in sales or account management, ideally in a B2B setting
  
  
• Strong communication and relationship-building skills
  
  
• Confident and persuasive approach to selling
  
  
• Proactive mindset with the ability to manage your own time and pipeline
  
  
• A team player who thrives in a fast-paced, customer-first environment
  
  
• Industry experience in signage, print or distribution is helpful, but not essential
  
  What’s On Offer:
  
  
• £30,000–£33,000 base salary, plus uncapped performance bonuses (quarterly bonus average ~£2,000 per year)
  
  
• 20 days holiday plus 8 bank holidays (increasing with service)
  
  
• Free on-site parking
  
  
• Free drinks and snacks
  
  
• Pension (auto-enrolment)
  
  
• Ongoing training and genuine opportunities to grow within the business
  
  
• Office-based role with no weekend work