IT Support Technician

Shippon

1 year ago

Applications closed

Related Jobs

View all jobs

Cad Technician

Outbound Sales Executive

Store Manager

Assistant Manager

Customer Service Team Leader

Channel Account Manager

RME Consultants are recruiting an IT Support Technician to join their growing team.

Role: IT Support Technician

Salary: £24,000 - £26,500 per annum
Contract: Permanent, Full time (shift work, 8am - 8pm or 8pm - 8am), 4 on, 4 off.
Location: Abingdon, Oxfordshire

Main Duties for IT Support Technician:

Meeting service level agreements (SLAs) by resolving tickets promptly.
Coordinating site visits for Field Engineers when remote resolution is not possible.
Delivering exceptional customer service to surpass client and business expectations.
Collaborating with internal departments and external partners to resolve tickets as needed.

Experience required for IT Support Technician:
Comfortable working in a fast-paced environment, adept at prioritizing tasks and managing conflicting deadlines.
Strong problem-solving abilities and attention to detail are crucial for success in this role.
Excellent written and verbal communication skills are necessary for frequent interaction with internal and external stakeholders.
Office experience is preferred but not mandatory.

Please contact Lucy on (phone number removed) for more information.

Please note: Only candidates with the relevant skills and experience will be contacted regarding this position.

If you do not hear back from us within 5 days you have unfortunately been unsuccessful in your application. Please continue to visit the website for other opportunities.

Please note that no terminology in this advert is intended to discriminate on the grounds of a person’s gender, marital status, religion, colour, age, disability or sexual orientation.

Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the job.

COML

Subscribe to Future Tech Insights for the latest jobs & insights, direct to your inbox.

Industry Insights

Discover insightful articles, industry insights, expert tips, and curated resources.

Feb 12, 2026

Careers

How Many UAV Tools Do You Need to Know to Get a UAV Job?

If you’re aiming for a role in the Uncrewed Aerial Vehicle (UAV) industry, it can feel like every job advert expects you to know a never-ending list of tools: flight control systems, autopilot frameworks, simulation platforms, sensor suites, communication stacks, mission planning software, GIS tools — and on it goes. With so many names and acronyms, it’s easy to feel overwhelmed and assume you must learn every tool under the sun before you’ll be taken seriously by employers. Here’s the honest truth most UAV hiring managers won’t say out loud: 👉 They don’t hire you because you know every tool — they hire you because you can use the right tools to solve real UAV problems safely, reliably and in context. Tools matter — absolutely — but they always serve a purpose: solving problems, reducing risk, improving performance, or guiding safer operations. So the real question isn’t how many tools you should know — it’s: which tools you should master, in what context, and why. This article breaks down what employers actually expect, which tools are essential, which are role-specific, and how to focus your learning so you look credible, confident and job-ready.

Feb 3, 2026

Jobs

What Hiring Managers Look for First in UAV Job Applications (UK Guide)

Whether you’re aiming for roles in UAV design, robotics/controls engineering, autonomy & computer vision, flight test & certification, embedded systems, operations, ground control software, systems integration or regulatory compliance, the way you present yourself in an application can make or break your chances — and that often happens before the hiring manager reads past your first few lines. In the UK UAV/jobs market, recruiters and hiring managers scan applications rapidly. They look for relevant experience, measurable delivery, technical credibility, domain awareness and safety/regulatory understanding — often making a decision within the first 10–20 seconds. This guide breaks down exactly what hiring managers look for first in UAV applications, why those signals matter, and how to structure your CV, portfolio and cover letter so you get noticed — not filtered out.

Jan 24, 2026

Education

The Skills Gap in UAV Jobs: What Universities Aren’t Teaching

Unmanned Aerial Vehicles (UAVs) — commonly known as drones — are among the fastest-growing technologies globally. From infrastructure inspection and agriculture to emergency response, surveying, logistics and defence, UAVs are transforming how organisations gather data, deliver services and improve efficiency. In the UK, demand for UAV professionals is increasing rapidly. Yet despite a growing number of graduates with engineering, robotics or aerospace backgrounds, employers continue to report a persistent problem: Many graduates are not ready for real UAV jobs. This is not a reflection of intelligence or academic effort. It is a widening skills gap between what universities teach and what employers actually need in the UAV sector. This article explores that gap in depth — what universities do well, where programmes fall short, why the divide exists, what employers actually want, and how jobseekers can bridge the gap to build a successful career in UAVs.