Job Title: Outbound Customer Service Advisor - temp to perm
Location: Bradford, BD6
Salary: £11.44ph - Annual salary of £23,750 - to rise in April
Hours: Full-time, Monday to Friday hours between 7am-7pm
About Us:
We are representing an amazing company in Bradford who are looking to expand their Customer Service Team! This is a great opportunity in a thriving business, perfect for experienced customer service representative or for those wanting to get into the industry!
Role Overview:
As an Outbound Customer Service Advisor, you will be responsible for contacting existing customers and potential leads to provide information, answer queries, and promote relevant services. Your main goal will be to create a positive customer experience while driving customer satisfaction and loyalty.
Key Responsibilities:
Make outbound calls to customers, providing them with product or service information
Meeting and surpassing targets
Maintain accurate records of customer interactions and follow ups
Resolve customer inquiries efficiently and professionally
Work closely with the team to achieve individual and team goalsWhat We're Looking For:
Previous experience in an outbound call centre or customer service role is preferred but not necessary
Strong communication skills, both verbal and written
Excellent listening skills with a keen attention to detail
Ability to handle objections and remain calm under pressure
Positive, enthusiastic, and self-motivated with a desire to meet targets
Ability to work well independently and as part of a teamWhat We Offer:
Full training and ongoing development
A friendly and supportive working environment
Opportunities for career progression
A rewarding role where you can make a difference for customersWe look forward to hearing from you!
Note:
This role is fully office based in Bradford, BD6. You must have the legal right to work in the UK.
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age
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