Police Community Support Officer

We’re offering applications for Police Community Support Officers (PCSOs).

As a Police Community Support Officer you can make a direct contribution to your local community. Our PCSOs play a vital role in offering a reassuring presence to the public, helping to fight crime and anti-social behaviour, and forging stronger relationships within the communities we serve.

PCSOs work in Neighbourhood Policing Teams to improve the quality of life for residents and make their area safer, by proactively tackling crime and anti-social behaviour (ASB).

Being a Police Community Support Officer is both exciting and rewarding. It calls for strong powers of observation, communication, judgment and problem-solving.

The role involves evening and weekend shift work, including working some weekends and evenings to 11pm, and you may be required to work at various locations across the county.

Becoming a PCSO offers a full or part time opportunity with the flexibility to fit around you, however the hours requested will need to fit in with operational requirements.

The starting salary for all new recruits is £30,468 for individuals working full time (37 hours per week) and working the full shift pattern.

The salary, with shift allowance, will increase to a maximum of £36,630 based on length of service and performance related pay.

You will be eligible to join the Local Government Pension Scheme (LGPS). This is a contributory Career Average Revalued Earnings (CARE) scheme to which the Constabulary as the employer contributes to as well.

As a full time PCSO, we’ll offer you a minimum of 178 hours of annual leave (24 days), with the potential to increase up to 222 hours (30 days), dependent on your hours of work and length of service. You will also receive eight days of public holidays. Your annual leave entitlement will be confirmed when you begin your role.

To enable us to deliver outstanding policing for everyone, we need people from all backgrounds with a range of professional and life experiences so that we are truly representative of our communities.

All applicants are required to hold a full driving licence at the point of applying.

All applicants are required to have at least 3 years residency in the UK.

Additional Information

All internal applicants must have successfully completed their probationary period to apply for this role.

Internal applicants within Bedfordshire Police, Cambridgeshire Constabulary or Hertfordshire Constabulary (BCH), should upload either a CV or provide relevant skills, experiences and qualifications on Word/PDF document.

This vacancy is live to those at risk of redundancy and will remain open to redeployees until the conditional offer stage throughout the recruitment process. Redeployees will take priority over other applicants at any point during the recruitment process up until conditional offer. If a redeployee is successful and accepts an offer, they will remain on their home force’s terms and conditions.

As a Disability Confident leader, we take personal responsibility to help create an inclusive workplace, where police officers and staff respect one another, feel valued for their differences and can be themselves. We are committed to providing workplace adjustments, wherever needed so everyone feels welcome and can flourish. If you have a disability and you meet the minimum criteria for the position you are applying for, you will be entitled to an interview under the ‘Offer an Interview Scheme’.

It is recommended that you download and store a copy of the role profile as this will no longer be available once the advert has closed.

To enable us to deliver outstanding policing for everyone, we need people from all backgrounds with a range of professional and life experiences so that we are truly representative of our communities.

Why work for Hertfordshire Constabulary?

We have gained a reputation as a pioneering and innovative force, responsible for policing a large diverse, multi-cultural population.

If you are looking for a fresh challenge which offers a genuine opportunity to make a real difference to people’s lives, variety and the chance to broaden your experience, then we are the force for you.

Benefits include:
• Access to the local government pension scheme (police staff) or Police pension scheme (Police officers) including career average, employer contributions and death in service.
• Paid leave days depending on force and length of service (police staff - 24 to 33 days, police officers 22 to 30 days).
• Paid sick leave of six months full pay and six months half pay (depending on service).
• Occupational maternity, adoption, and paternity pay (dependent on service).
• Carers and discretionary leave.
• Flexible working arrangements including compressed hours, flexible shifts, job share, annualised hours and agile working (depending on role requirements).
• Gym facilities, weekly yoga classes, exercise classes, squash facilities, exercise space etc. are available (depending on location).
• Each force has its own sports or sports and social club, offering discounts, trips, and events.
• Cycle to Work scheme.
• Access to Blue Light Card providing discounts to Emergency Services on the high street and online.
• Access to Police Mutual providing financial support including savings plans, insurance, breakdown cover, loans and independent financial advice.
• Employee Assistance Programme.
• Various support groups including Black and Minority Ethnic (BME) Support Group, Christian Police Association (CPA), Disability Awareness Network (DAWN), Lesbian, gay, bi-sexual & transgender (LGBT), Menopause Action Group, Police Chaplains.
• Access to a Trade Union (UNISON)/Staff Association (Federation).
• The Backup Buddy Police Support app is designed to help with mental health issues and gives practical advice and support as well as a range of podcasts.
• Opportunities for development and further study including Further You Talent Management, Be You BCH Senior Leadership Programme, and supervisory leadership workshops.

Equality, Diversity and Inclusion

We are working hard to increase diversity and inclusion within the Constabulary, where communities are under-represented, including those from Black, Asian and Minority Ethnic communities, people of all ages, abilities, faiths, religions and gender, LGBT communities and those from other disadvantaged or marginalised backgrounds, who share our values and wish to make a difference to the communities we serve.

All applications will be treated on merit, based on the evidence provided in your application and suitability for the role you have applied for