Secretary / PA

Bond Turner is a leading law firm, proudly recognised by both Legal 500 and Chambers & Partners. We are committed to ensuring access to justice for our clients and their families, providing expert legal services with a client-centered approach.
With offices in Liverpool and Bolton, we offer nationwide legal advice across a wide range of sectors.
Our areas of expertise include Credit Hire, Personal Injury, including Complex Injury, Clinical and Professional Negligence, Housing Disrepair, Group Action Claims and Public Inquiries. We are driven by a commitment to achieving successful outcomes, surpassing client expectations, and creating a supportive environment that empowers our employees to build fulfilling and rewarding careers.
We understand that our growth as a business is driven by the success of our people. We take pride in fostering a positive, collaborative work environment where everyone can contribute to our shared success. With exceptional support at every turn, every employee is empowered to reach their full potential.
We are currently looking for an experienced and enthusiastic Secretary / PA to join our specialist Serious Injury team based in Liverpool. This is an exciting opportunity to work closely with the Director of Serious Injury, providing crucial support in a high profile case of national interest.
This role is ideal for someone who takes pride in their work, has a proactive approach, and is passionate about delivering excellent service both internally and to clients. You’ll play a key part in ensuring the smooth and efficient running of a busy and dynamic department.
Key Responsibilities:

• Document Production & Audio Typing
  Draft, format, and finalise letters, documents, and other correspondence using audio dictation and typed notes.
  Ensure documents are accurately prepared in line with required timescales and departmental standards.
  Diary & Task Management
  Manage the Director’s diary, including scheduling meetings, court dates, conferences, and appointments.
  Provide timely reminders and ensure all deadlines and key dates are met.
  Client & Third-Party Liaison
  Handle incoming and outgoing calls and emails in a professional and supportive manner, maintaining confidentiality at all times.
  Administrative Support
  Maintain accurate filing systems (electronic and paper-based).
  Scan, photocopy, and collate documents as required.
  Assist with travel bookings, file opening/closing, and internal file reviews. Support other members of the secretarial and admin team when needed.
  
• Case Management System
  Use the firm’s Proclaim case management system to input and update case information, manage tasks, and retrieve documents efficiently. Experience is not necessary and full training will be provided.
  About You:
  Secretarial Experience:
  
• Previous experience as a Secretary is essential.
  
• Knowledge of PI Claims:
  
• Good understanding of Road Traffic Accident and Personal Injury claims processes.
  Technical Skills:
  Proficient in Microsoft Office, especially Word and Excel.
  Fast and accurate audio typing and digital dictation skills.
  Organisation & Communication:
  Strong attention to detail, with the ability to multitask and manage competing priorities.
  Excellent written and verbal communication skills.
  Team Player:
  Willing to support colleagues across the team, demonstrating a collaborative and helpful attitude.
  Company Values:
  We’re a collaboration of companies established in 2006 working towards and guaranteeing the same goal. Our mission: We are driven to succeed. Our purpose is to help people move on in their lives through supporting our clients, our communities and each other.
  
• We support
  
• We surpass
  
• We succeed
  What we offer in return:
  We offer a clean professional office working environment with fantastic facilities in the heart of Liverpool City Centre which has great travel links.
  
• A competitive salary
  
• 23 days holiday + your Birthday off + plus 8 bank holidays.
  
• Income protection, critical illness cover & death in service cover
  
• Employee Assistant Programme.
  
• Workplace pension scheme.
  
• Free onsite weekly classes and well-being programmes.
  
• Discounted onsite Restaurant, Coffee Shop / Café.
  
• Secure bike storage.
  
• The opportunity to develop a rewarding and successful career with a wonderful Law firm