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Showroom Coordinator

Finsbury Square
3 days ago
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Reporting to the Showroom Manager, you will be part of the Showroom team, as the Showroom Coordinator, you will be a team player who contributes to our clients dynamic environment and be responsible for supporting the execution of the Showroom strategies.

Your responsibilities include-

  • Student and customer related marketing and sales activities

  • Advise of best solutions available to showroom customers & students with good knowledge of products

  • Working with the other showroom team members with external projects

  • Assisting event/fair/display organisation and promotion

  • Marketing and sales of products to showroom customers

  • Assisting to miscellaneous admin tasks.

  • Internal reporting

    Requirements of the role-

  • While experience in textile and fashion industry is a plus, it’s not essential

  • A marketing and fashion qualification would be an advantage, but not a must.

  • Must be competent in Microsoft Office Suite including, Excel, Word and PowerPoint

  • Must be very organised with the ability to multitask and balance departmental needs through communication and organisational skills

  • Good strong interpersonal skills with excellent verbal and written communication skills

  • Confident in communication with a proactive approach and strong problem-solving attitude

  • Creative thinker with a strong willingness to learn, attention to detail and accuracy skills

    Customer Service Excellence

  • Warm, approachable demeanour with a genuine desire to help.

  • Active listening to understand customer needs and preferences.

  • Patience and empathy, especially when handling complaints or indecision.

    Communication Skills

  • Clear and confident verbal communication.

  • Ability to explain product features and benefits persuasively.

  • Non-verbal cues—like eye contact and body language—that build trust.

    Product Knowledge & Presentation

  • Strong understanding of the products on display.

  • Ability to demonstrate or explain how products work or fit into a customer’s lifestyle.

  • Visual merchandising skills to keep the showroom appealing and organized.

    Organisation & Attention to Detail

  • Keeping displays tidy, stock levels accurate, and promotional materials up to date.

  • Managing inventory, restocking, and reporting discrepancies.

    Sales & Persuasion

  • Understanding customer motivations and gently guiding them toward a purchase.

  • Upselling or cross-selling without being pushy

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National AI Awards 2025

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