Social Impact & Evaluation Officer

Social Impact and Evaluation Officer
 
Reports to: Head of Operations   
Line Manager: Head of Programmes  

Job Overview: MYTIME is a fast-growing, ambitious organisation with a bold vision for young carers across the UK. We are a close-knit and collaborative team, and cultural alignment is as important to us as experience. We value tenacity, compassion, and accountability—qualities that underpin everything we do.

In this pivotal role, you will work closely with the CEO and Senior Leadership Team to lead, shape, and advance our approach to social impact measurement. You will take a hands-on approach in designing and improving our current evaluation processes and systems, ensuring that the impact of MYTIME’s work is effectively measured, understood, and communicated.
This role is central to positioning MYTIME at the forefront of evidence-based practice in the young carers sector. You will design and implement tools for monitoring and evaluation, provide insight to shape programme development, and generate new knowledge about effective interventions. You will collaborate with Programme Managers to ensure findings inform service delivery and with the Communications and Fundraising teams to communicate our impact to funders, stakeholders, and the wider community. You will also contribute to key publications, including funding reports and the MYTIME Annual Social Impact Report.
Responsibilities:

Impact Strategy & Evaluation
Support the development and delivery of MYTIME’s social impact measurement framework, aligning methodologies with sector best practice and academic rigour. Design systems to assess both quantitative and qualitative impact of MYTIME’s programmes.
 
Research & Data Collection
Conduct primary research with young carers and other young carer organisations, including quantitative surveys, semi-structured interviews, focus groups, and longitudinal data collection. Use this insight to build a deep understanding of their lived experiences and translate findings into actionable insights and case studies.

Data Analysis & Reporting
Analyse complex statistical datasets[ab2]  and translate findings into clear, impactful reports. Produce both internal evaluation reports for programme development and external reports to guide professionals in education, health, and social care sectors.

Publication & Knowledge Exchange
Lead on the production of the annual MYTIME Impact Report and other research outputs. Support the dissemination of learning and good practice through publications, policy briefings, and sector-facing resources.

External Engagement & Advocacy
Represent MYTIME at national forums such as the Young Carers Alliance and Young Carers National Voice. Promote the charity’s impact and influence in policy, academic, and practitioner spaces through presentations, workshops, and collaborative projects.

Relationship Management
Build and maintain strong, relationships with the MYTIME team, the young carers, families, stakeholders, delivery partners, and others leading activity in research and evaluation work to support young carers . Facilitate [ab3] the meaningful involvement of young carers in shaping and evaluating our work, including through management of the Youth Advisory Board.

Person Specification
Essential Skills & Attributes:

A strong commitment to MYTIME’s mission and a passion for social justice, youth empowerment, and equity.
Highly analytical with excellent critical thinking skills.
Strong written and verbal communication skills, with the ability to present findings clearly and persuasively to a range of audiences.
Collaborative mindset with the ability to build relationships across a diverse range of stakeholders, including young carers, partners, and funders.
Ability to work both independently and as part of a dynamic, fast-paced team.
Flexible and adaptable, with a solutions-focused attitude and comfort working in a growing organisation. Experience Requirements
Essential:

A degree in Social Policy, Education, Youth Work, Sociology, Psychology, Public Health, or Evaluation Research.
A proven track record in supporting the development of colleague’s knowledge and skill relating to research, evaluation and evidencing impact.
Familiarity with social impact frameworks and theories of change and proven experience in research, monitoring, and evaluation within a social impact, education, or youth-focused context.
Demonstrable experience designing and applying quantitative and qualitative research methods, including data analysis of large data sets, surveys, interviews, focus groups, and case study development.
Track record of producing high-quality written reports for internal and external audiences