Team Leader - MOJ Portal

MOJ Portal Team Leader
Bond Turner is a leading law firm, proudly recognised by both Legal 500 and Chambers & Partners. We are committed to ensuring access to justice for our clients and their families, providing expert legal services with a client-centered approach.
With offices in Liverpool and Bolton, we offer nationwide legal advice across a wide range of sectors.
Our areas of expertise include Credit Hire, Personal Injury, including Complex Injury, Clinical and Professional Negligence, Housing Disrepair, Group Action Claims and Public Inquiries. We are driven by a commitment to achieving successful outcomes, surpassing client expectations, and creating a supportive environment that empowers our employees to build fulfilling and rewarding careers.
We understand that our growth as a business is driven by the success of our people. We take pride in fostering a positive, collaborative work environment where everyone can contribute to our shared success. With exceptional support at every turn, every employee is empowered to reach their full potential.
We are delighted to be in the position to recruit for a Team Leader to join our thriving MOJ team based in Liverpool. This is an exciting opportunity for someone who is passionate about the work they do, the service they provide and getting the best results for their clients.
As an MOJ Team Leader you will supervise, develop and coach within the MOJ team. The Team Leader will ensure the smooth running, ensuring the team are providing the best service to clients and supporting the team in progressing claims through to submission on the MOJ portal in an accurate and efficient manner.
If you have got drive and determination, ambition and are looking for a stimulating career then we would love to hear from you.
Team Leader - Responsibilities:
· Managing capacity and ensuring workloads are distributed evenly.
· Support, develop and motivate the team through holding regular 1-2-1’s and meetings.
· Ensuring that a high-level quality of service is provided at all times.
· Embody and be a keen ambassador for the firm’s values.
· Progressing caseloads to ensure that clients receive appropriate and professional legal advice in a timely and efficient manner, whilst managing their expectations.
· Managing team caseloads from inception to completion.
· Ensuring all team members caseloads are up to date and an excellent quality of work is maintained
· Ability to work to deadlines/targets and to prioritise a varied caseload.
· Mentoring fellow team members
Team Leader - About you:
· Ability to positively motivate and support team members.
· Clear, focused and determined approach to problem solving.
· Effective communicator at all levels of the business.
· Experience within personal injury & credit hire.
· Ability to provide a high level of client care.
· Previous experience in MOJ / OIC
· Competent working with a case management system and have a good knowledge of MS Office and Outlook.
Company Values:
We’re a collaboration of companies established in 2006 working towards and guaranteeing the same goal. Our mission: We are driven to succeed. Our purpose is to help people move on in their lives through supporting our clients, our communities and each other.
· We support
· We surpass
· We succeed
Team Leader - What we offer in return:
We offer a clean professional office working environment with fantastic facilities in the heart of Liverpool City Centre which has great travel links. A competitive salary, 23 days holiday allowance plus 8 bank holidays. Employee Assistant Programme. Workplace pension scheme. Free onsite Gym, weekly classes and wellbeing programmes. Discounted onsite Restaurant, Coffee Shop / Café. Secure bike storage. Discounted local parking. The opportunity to develop a rewarding and successful career with a wonderful Law firm.
Candidates with experience or relevant job titles of; Portal Fee Earner, MOJ, Fee Earner, Legal Advisor, Qualified Solicitor, Public Liability Lawyer, Lawyer, PI Solicitor, Personal Injury Lawyer, Chartered Legal Executive, Personal Injury Caseworker, PI Caseworker, Personal Injury Fee Earner, PI Fee Earner, Solicitor may also be considered for this opportunity