Technology Manager

Bristol
3 days ago
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Ready for a challenge?

Then Just Eat Takeaway.com might be the place for you. We’re a leading global online delivery platform, and our vision is to empower everyday convenience. 

Whether it’s a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe.

About this role 

We are looking for a Technology Manager to join the Partner Loyalty team within the Ventures department. You will oversee a cross-functional team focussed on rewarding customer engagement through partner-funded initiatives. The team will play a pivotal role in the delivery of a new, global loyalty proposition and the consolidation of existing systems towards a single robust, simplified and scalable platform.

In this role, you will embody our core values: Lead with vision, Deliver with precision, and Care for your colleagues and customers. You’ll foster a customer-centric culture, working collaboratively to scale our global loyalty footprint.

These are some of the key components to the position: 

Lead a cross-functional team of web, backend, and mobile engineers to deliver high-quality loyalty solutions.

Collaborate with Product and Delivery Managers to define the roadmap and ensure technical feasibility and timely project execution.

Own the architectural direction for our .NET components, ensuring stability, scalability, and adherence to engineering best practices.

Drive the consolidation of our platform to simplify existing complexity and create a foundation for rapid global expansion.

Manage end-to-end delivery of loyalty programs, starting with a major UK launch and subsequent international rollouts.

Foster a culture of continuous improvement by identifying and mitigating technical debt and optimising development workflows.

Provide supervisory leadership and mentorship, emphasizing collaboration and helping every team member succeed in their career.

Set high standards for excellence, promoting rigorous testing, cloud infrastructure best practices, and operational reliability.

What will you bring to the team?

Empathetic leadership skills with a proven ability to coach and mentor engineers through different stages of their careers.

Technical proficiency in .NET and experience providing architectural guidance for complex, distributed backend systems.

Experience with cloud platforms, ensuring our infrastructure is scalable, secure, and cost-effective.

A commitment to driving excellence, aiming high to ensure the platform supports long-term global growth.

Excellent communication skills to build strong relationships with internal stakeholders and external loyalty partners.

A proactive approach to responsibility, taking ownership of the team’s roadmap and the technical health of the platform.

The ability to simplify the complex, creating clarity for the team and stakeholders regarding technical constraints and opportunities.

An inclusive approach to teamwork, valuing diverse perspectives and fostering an environment where everyone feels they belong.

At JET, this is how we play 

Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment. 

Being the best at what we do isn’t just about delivering on our strategy. It's a competition for something incredibly valuable – our customers' choice. Every time a customer decides where to order, they're picking a side. 

At the heart of the JET Customer League are our values and behaviours. They guide every interaction, every decision, every innovation. These are the actions we need to perform consistently and brilliantly, to surpass the competition and earn our customers’ loyalty, again and again.  

Fun, fast-paced and supportive, the JET culture is about movement, growth, helping one another to succeed and celebrating wins. By truly living our values and embodying our behaviours, we’re building a customer-first culture which enables us to stay one step ahead of the competition.

Inclusion, Diversity & Belonging 

No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat Takeaway.com. We’re committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day. 

What else are we delivering?

Want to know more about our JETers, culture or company? Have a look at our where you can find people's stories, blogs, podcasts and more JET journeys.

Are you ready to join the team? Apply now!

Recruiter LinkedIN tag: #LI-AO1

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