TELEMARKETING AGENT

Swindon

11 months ago

Applications closed

TELEMARKETING AGENT

LOCATION: West Swindon

SALARY: £28,000 basic OTE £40k+ and full benefits package

JOB TYPE: Permanent - Mon to Fri 37.5 hours per week (no weekends)

As a Telemarketing Sales Agent, you'll be at the forefront of driving our mission. Your role is crucial in reaching out to potential customers over the phone, engaging them, building rapport, and effectively communicating the benefits of our innovative financial products and services. This is not just a job; it's an opportunity to make a difference while thriving in a fast-paced environment. This is a fantastic opportunity for individuals who thrive in a fast-paced environment, possess excellent communication skills, and have a passion for sales.

Role Purpose

Conduct outbound calls to potential customers to introduce and promote our products and services
Build and maintain strong, positive relationships with prospects to understand their needs and preferences
Clearly articulate the features and benefits of our offerings to effectively sell our products/services
Meet and exceed daily, weekly, and monthly sales targets
Document and update customer information in-line with company and regulatory standards
Collaborate within the sales team to share insights and strategies for improved performance
Maintain product knowledge to effectively position our offerings in the market
Provide exceptional customer service and address any inquiries or concerns from potential customers
Adhere to the principles of Consumer Duty and align to the companies values

Experience Required
Excellent Communication Skills: Strong verbal communication skills are essential to engage with potential customers, understand their needs, and effectively communicate the benefits of products or services.
Persuasion and Negotiation: Ability to persuade and negotiate with potential customers to achieve sales targets while maintaining a positive customer experience
Resilience: Telemarketing can involve handling rejection and objections. A resilient attitude is crucial to bounce back from challenges and persistently pursue sales opportunities
Active Listening: The ability to listen attentively to customers, understand their requirements, and tailor sales pitches accordingly
Time Management: Effective time management skills to handle a high volume of calls (efficiently prioritise tasks, and meet sales targets
Adaptability: The sales landscape can change quickly. Being adaptable and able to adjust strategies based on customer responses and market trends is important
Customer Focus: Putting the customer first, understanding their needs, and providing excellent customer service are key components of successful telemarketing
Teamwork: Collaborating with the sales team to share insights, strategies, and contribute to a positive team environment

Benefits
Through your hard work and hitting targets you can increase your salary with a monthly uncapped sales bonus
33 days annual leave (incl. bank holidays) plus the opportunity to buy up to 5 extra days holiday
Medical cash plan offering opportunity to claim back dentist bills, free eye tests and much more = £900 per year
OneHealth, our wellbeing Programme
24/7 confidential Employee assistance programme
Life assurance 4 x your base salary
Family bond (after 2 years’ service)
Enhanced family friendly policies
Enhanced pension scheme match up
Benefits portal (high-street vouchers, cinema tickets etc.)
Discounted parking/public transport
Cycle to work scheme

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