TELEMARKETING AGENT

TELEMARKETING AGENT

LOCATION: West Swindon

SALARY: £28,000 basic OTE £40k+ and full benefits package

JOB TYPE: Permanent - Mon to Fri 37.5 hours per week (no weekends)

As a Telemarketing Sales Agent, you'll be at the forefront of driving our mission. Your role is crucial in reaching out to potential customers over the phone, engaging them, building rapport, and effectively communicating the benefits of our innovative financial products and services. This is not just a job; it's an opportunity to make a difference while thriving in a fast-paced environment. This is a fantastic opportunity for individuals who thrive in a fast-paced environment, possess excellent communication skills, and have a passion for sales.

Role Purpose

• Conduct outbound calls to potential customers to introduce and promote our products and services
  
  
• Build and maintain strong, positive relationships with prospects to understand their needs and preferences
  
  
• Clearly articulate the features and benefits of our offerings to effectively sell our products/services
  
  
• Meet and exceed daily, weekly, and monthly sales targets
  
  
• Document and update customer information in-line with company and regulatory standards
  
  
• Collaborate within the sales team to share insights and strategies for improved performance
  
  
• Maintain product knowledge to effectively position our offerings in the market
  
  
• Provide exceptional customer service and address any inquiries or concerns from potential customers
  
  
• Adhere to the principles of Consumer Duty and align to the companies values
  
  Experience Required
  
  
• Excellent Communication Skills: Strong verbal communication skills are essential to engage with potential customers, understand their needs, and effectively communicate the benefits of products or services.
  
  
• Persuasion and Negotiation: Ability to persuade and negotiate with potential customers to achieve sales targets while maintaining a positive customer experience
  
  
• Resilience: Telemarketing can involve handling rejection and objections. A resilient attitude is crucial to bounce back from challenges and persistently pursue sales opportunities
  
  
• Active Listening: The ability to listen attentively to customers, understand their requirements, and tailor sales pitches accordingly
  
  
• Time Management: Effective time management skills to handle a high volume of calls (efficiently prioritise tasks, and meet sales targets
  
  
• Adaptability: The sales landscape can change quickly. Being adaptable and able to adjust strategies based on customer responses and market trends is important
  
  
• Customer Focus: Putting the customer first, understanding their needs, and providing excellent customer service are key components of successful telemarketing
  
  
• Teamwork: Collaborating with the sales team to share insights, strategies, and contribute to a positive team environment
  
  Benefits
  
  
• Through your hard work and hitting targets you can increase your salary with a monthly uncapped sales bonus
  
  
• 33 days annual leave (incl. bank holidays) plus the opportunity to buy up to 5 extra days holiday
  
  
• Medical cash plan offering opportunity to claim back dentist bills, free eye tests and much more = £900 per year
  
  
• OneHealth, our wellbeing Programme
  
  
• 24/7 confidential Employee assistance programme
  
  
• Life assurance 4 x your base salary
  
  
• Family bond (after 2 years’ service)
  
  
• Enhanced family friendly policies
  
  
• Enhanced pension scheme match up
  
  
• Benefits portal (high-street vouchers, cinema tickets etc.)
  
  
• Discounted parking/public transport
  
  
• Cycle to work scheme