Be at the heart of actionFly remote-controlled drones into enemy territory to gather vital information.

Apply Now

Tier 3 SOC Engineer (London)

Mayfair
6 days ago
Create job alert

I am currently working with a national MSP who are seeking a Tier 3 SOC Engineer to work within their SOC team, supporting their customers networks using the companies toolsets and processes.

You will be providing technical support for a variety of products and services with the main focus of Managed Networks and Security, Unified Communication and fixed connectivity supplied to our customers.

Key Responsibilities

  • Remotely support and identify issues affecting customer systems and services, then perform top-tier diagnosis with a view to resolution or further escalation.
  • Provide an escalation route within SOC for Tier 1, Tier 2 and Tier 3 support functions
  • Resolution of full range of technical support issues.
  • Provide proactive monitoring and management of services to all customers.
  • Ensure that all company processes, procedures, and standards are adhered to at all times.
  • Provide ownership of operational processes and escalate issues to internal support teams (such as Technical Services and PMO) as and when required.
  • Work with the ISOC Tier 2 Team Leader to provide mentoring to ISOC Tier 2 Core engineers

    Ideal background
  • A minimum of five years providing network/security solutions in a technical support role to a high technical level
  • Experience with the advanced functionality of networking equipment, i.e. Routers, Switches, Firewalls, wide area communications, cloud compute and security, SDN's
  • Experience of the following vendor products; Check Point, Juniper, Cisco, Palo Alto, Aruba
  • Expert knowledge of connectivity technologies (LAN/WAN/Wireless/SD-WAN)
  • Advanced Experience in configuring and troubleshooting networking protocols.
  • Expert understanding of practical application of VLANs, switching, and routing.
  • Willingness to learn new technologies using self-learning and dedicated training techniques.
  • Working under pressure, multitasking between simultaneous projects and responding to deadlines.
  • Operational experience of Wireless technologies is required
  • Operational experience of shared compute and virtualisation technologies is desirable.

    Qualifications
  • Cisco CCIE
  • Aruba CCCP
  • Expert level Radius experience, including Cisco ISE, Aruba ClearPass

    Key requirements
  • Willing to work in a varying shift pattern including week-ends, bank holidays and out of hours
  • All employees are subject to Enhanced DBS check during probation period.
  • The role will require NPPV3 and/or SC clearance in order to support key customers.

    Please apply for consideration

Related Jobs

View all jobs

Assistant Store Manager

Sponsorship Sales Executive

Assistant Store Manager

Key Account Executive

Assistant Store Manager

Sales Account Manager - SaaS, Tech, Cloud - Enterprise Leader

Subscribe to Future Tech Insights for the latest jobs & insights, direct to your inbox.

By subscribing, you agree to our privacy policy and terms of service.

Industry Insights

Discover insightful articles, industry insights, expert tips, and curated resources.

From Gamer to Gunner: How Your Skills Can Land You a British Army UAV Drone Operator Job

The leap from playing games in your bedroom to operating real drones on the battlefield might sound like something out of a movie—but it’s very real. The British Army’s Royal Artillery is actively recruiting for Gunner – Unmanned Aerial Systems (UAS), a role where your ability to strategise, multitask, and master a joystick could turn into a highly rewarding career. In this in-depth guide, we’ll explore why gamers are perfectly placed to transition into UAV jobs, what life is like as a Gunner UAS, the training and career path you can expect, and how to apply. Whether you’re looking for an alternative to university, a structured career with progression, or a chance to take your gaming skills to the next level, this could be the role for you.

The Future of UAV (Drone) Jobs: Careers That Don’t Exist Yet

Unmanned Aerial Vehicles (UAVs), more commonly known as drones, have transformed from military technology into a versatile civilian tool reshaping countless industries. What began as reconnaissance aircraft is now a commercial ecosystem spanning logistics, healthcare, energy, agriculture, construction, media, and defence. In the UK alone, drones are already inspecting power lines, supporting police operations, mapping farmland, and delivering critical medical supplies to remote areas. The numbers are compelling. The UK drone market, valued at US $1.85 billion in 2024, is forecast to grow to US $9 billion by 2035, representing a CAGR of 15.5%. Globally, UAVs could contribute £45 billion to the UK economy and create 650,000 associated jobs by the mid-2030s. According to the Civil Aviation Authority (CAA), over 500,000 drone operators and flyers were registered by early 2023, with thousands more joining annually. But this is just the beginning. As UAVs converge with AI, robotics, advanced materials, satellite navigation, and air traffic management systems, we are approaching a new era. Tomorrow’s UAV ecosystem will rely on autonomous fleets, smart airspace, resilient supply chains, and sustainable operations. That means entirely new jobs are coming—roles that don’t exist today but will soon be indispensable. This article explores: Why UAVs will generate new jobs Future careers likely to emerge in the next decade How today’s jobs will evolve Why the UK is uniquely positioned to lead How to prepare for UAV careers that don’t yet exist

Seasonal Hiring Peaks for UAV Jobs: The Best Months to Apply & Why

The UK's UAV (Unmanned Aerial Vehicle) sector has established itself as one of Europe's most dynamic and strategically important technology markets, with roles spanning from junior drone operators to principal UAV engineers and heads of autonomous systems development. With UAV positions commanding salaries from £28,000 for graduate drone pilots to £85,000+ for senior UAV systems engineers, understanding when organisations actively recruit can dramatically accelerate your career progression in this revolutionary and rapidly expanding field. Unlike traditional aviation roles, UAV hiring follows distinct patterns influenced by seasonal operations, government regulatory frameworks, and autonomous systems development timelines. The sector's unique combination of aeronautical engineering, autonomous control systems, and data analytics creates predictable hiring windows that strategic professionals can leverage to advance their careers in building tomorrow's unmanned aviation and autonomous aerial systems. This comprehensive guide explores the optimal timing for UAV job applications in the UK, examining how national drone strategies, seasonal operational cycles, and UAV technology initiatives influence recruitment patterns, and why strategic timing can determine whether you join a pioneering autonomous systems team or miss the opportunity to develop the next generation of unmanned aircraft and aerial intelligence systems.