Welfare Rights Adviser

Rhyl

5 months ago

Applications closed

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Location

Main office – 19 Bedford Street, Rhyl, Denbighshire. LL18 1SY

Hours

20 hours per week

Salary

£13,114.40 for a 12-month fixed term contract

If funding permits this contract could be extended.

Driving is desirable.

Welsh is desirable.

Accountability

Accountable to the Manager / Supervisor on a daily basis and to the Board of Trustees of the Benefit Advice Shop.

Purpose of the post

To provide advice, guidance and assistance on all aspects of the Welfare Benefit system to the general public to maximise benefit entitlements of claimants.

Main areas of responsibility

To assess client’s entitlement to Welfare Benefits by investigating their circumstances in relation to Welfare Benefit Legislation in order to maximise their benefit entitlement.
To assist in keeping an up-to-date library of reference material and information relating to Welfare Benefits and interpretations of legislation to provide maximum access to benefit information for staff, volunteers and clients.
Alongside other staff and volunteers to participate when necessary in local activities to ensure the services offered by the Benefit Advice Shop are effectively promoted.
To participate in all staff meetings.
To work in the main office dealing with clients either by telephone or in person by undertaking Welfare Benefit entitlements, completing Welfare Benefit claims and claim forms, challenging negative Welfare Benefit decisions.
When necessary to attend outreaches to assist clients.
When necessary to attend home visits to clients unable to attend the office.
When required to assist the Appeals Officer with Social Security Appeal Tribunals. Full training will be given.
To attend training courses both internally and externally.
To assure strict confidentiality of all documents relating to the Benefit Advice Shop and to comply with Benefit Advice Shop policies and procedures.
Any other duties within reason which fall within the scope of the post and are agreed by the post holder, the Manager and the Board of Trustees.

Confidentiality is a strict legal requirement of this post.

Due to nature of the role a DBS check is essential.

Lleoliad

Prif swyddfa – 19 Stryd Bedford, Y Rhyl, Sir Ddinbych. LL18 1SY

Oriau

20 awr yr wythnos

Cyflog

£13,114.40 am gontract cyfnod penodol o 12 mis

Os ydy cyllid yn caniatáu, gellid ymestyn y contract hwn.

Mae’r gallu i yrru yn dymunol.

Mae’r Gymraeg yn dymunol.

Atebolrwydd

Atebol i’r Rheolwr / Goruchwyliwr yn ddyddiol ac i Fwrdd Ymddiriedolwyr y Siop Cyngor ar Fudd-daliadau.

Pwrpas y swydd

I ddarparu cyngor, arweiniad a chymorth ar holl agweddau’r system Budd-daliadau Lles i’r cyhoedd er mwyn manteisio ar hawliau budd-daliadau hawlwyr.

Prif feysydd cyfrifoldeb
I asesu hawl yr hawlydd i Fudd-daliadau Lles trwy ymchwilio i’w hamgylchiadau mewn perthynas â Deddfwriaeth Budd-daliadau Lles er mwyn manteisio i’r eithaf ar eu hawl i fudd-daliadau.
I gynorthwyo gyda chadw llyfrgell o ddeunyddiau a gwybodaeth cyfeiriadol cyfredol yn ymwneud â Budd-daliadau Lles a dehongliadau o ddeddfwriaeth er mwyn darparu hygyrchedd llawn at wybodaeth am fudd-daliadau i staff, gwirfoddolwyr a chleientiaid.
Ochr-yn-ochr â staff a gwirfoddolwyr eraill, i gyfranogi, lle bo angen, mewn gweithgareddau lleol i sicrhau bod y gwasanaethau a gynigir gan y Siop Cyngor ar Fudd-daliadau yn cael eu hyrwyddo’n effeithiol.
I gymryd rhan yn holl gyfarfodydd y staff.
I weithio yn y brif swyddfa’n delio gyda chleientiaid un ai drod y ffôn neu wyneb-yn-wyneb trwy ymgymryd â hawliadau Budd-dal Lles, cwblhau hawliadau a ffurflenni hawliadau Budd-daliadau Lles, herio penderfyniadau Budd-daliadau Lles negyddol.
Pan fo angen, i fynychu gweithgareddau allgymorth i gynorthwyo cleientiaid.
Pan fo angen, i fynychu ymweliadau cartref at gleientiaid sy’n methu dod i’r swyddfa.
Pan fo angen, i gynorthwyo’r Swyddog Apeliadau gyda Thribiwnlysoedd Apeliadau Nawdd Cymdeithasol. Rhoddir hyfforddiant llawn.
I fynychu cyrsiau hyfforddiant yn fewnol ac yn allanol.
I sicrhau cyfrinachedd llwyr pob dogfen yn ymwneud â’r Siop Cyngor ar Fudd-daliadau ac i gydymffurfio â pholisïau a gweithdrefnau’r Siop Cyngor ar Fudd-daliadau.
Unrhyw ddyletswyddau eraill o fewn rheswm sy’n dod o fewn cwmpas y swydd ac a gytunir â deiliad y swydd, y Rheolwr a Bwrdd yr Ymddiriedolwyr.

Mae cyfrinachedd yn ofyniad pendant ar gyfer y swydd hon.

Oherwydd natur y rôl, mae gwiriad DBS yn hanfodol

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